*All cancellations and/or notification of early departure must be received in writing.
*No refunds will be made for non-arrivals.
*A cancellation charge will not apply and a full refund will be given where appropriate written notice of cancelling the booking has been received
*The notice periods for ‘Q Apartments (UK) Limited’ only are as detailed below, for all other accommodation ‘By a Network supplier’, the cancellation period will be that which is stated on the Booking agreement
Cancellation:
For bookings up to 6 nights, 72 business hours’ notice prior to the date of arrival
For bookings of 7 to 28 nights, 7 working days’ notice prior to the date of arrival
For bookings of 29 to 89 nights, 14 working days’ notice prior to the date of arrival
For bookings of 90 nights of more, 28 working days’ notice prior to the date of arrival
*Refund for non-arrival will follow the cancellation policy
*Where insufficient notice is given, the cancellation fee will be the nightly charge for the apartment multiplied by the number of additional days’ notice that should have been given. The amount paid for the cancelled nights that fall after the expiry of the notice period will be credited to the credit or debit card with which you paid and charges to process the refund will be deducted from the amount to be refunded.
* Should a Guest wish to depart before the booked departure date, the cancellation and notice periods at condition 6.4 or that which are stated on the Booking Confirmation will apply, and you (the guest) will be charged the nightly rate multiplied by the number of days which should have been included in the notice period. Notice of early departure must be received by us in writing for any such refunds to apply.
