Sanctuary Students Rent Payment Guide

When do I have to pay my rent?

You’ll find this information in your tenancy agreement, which you will have received and signed when you made the booking. The deadline for the first instalment of rent also depends on the date the booking was made, but will be mentioned in the contract. You can also find the details of your payment plan by logging into your account on the landlord portal here.

Sanctuary Students review contract
After logging in to the portal, click on “Review contract”.
Sanctuary Students view tenancy
Next, click on “View Assured Shorthold Tenancy”. This will open your rental contract.

How much is the rent?

This depends on what room you booked. You can find the price in the booking confirmation email you’ve received from, as well as from your tenancy agreement, and also in the landlord portal. The amount of rent you have to pay is usually listed either per week (ppw) or per month (pcm). If you are paying in instalments, you’ll usually have to pay more at one go, as you normally only have to pay three or four instalments during the year.

Sanctuary Students rental contract
In your contract you’ll see the amount you have to pay and the due dates for each instalment.
Sanctuary Students total and weekly rent
In your contract you can also see your total and weekly rent.

What is a deposit?

A deposit is a payment you make before moving into your apartment. The deposit will be held by the landlord and it will be paid back to you after you’ve moved out, assuming you didn’t cause any damage to the property. If there is any damage, or the property has not been properly cleaned before you moved out, the landlord has the right to deduct money from the deposit to cover their expenses of getting the property back to the condition it was in when you moved in.

For this reason, the deposit cannot be deducted from the rent. It’s usually held by a third-party deposit custodian to make sure the deposit is kept safe while you live in your apartment.

How should I pay the rent?

The rent is usually paid by bank transfer, but in some cases you can also pay with a card payment.

You can find the bank details of your landlord in your tenancy agreement or the landlord portal. The rent is paid directly to the landlord, and you don’t have to pay anything to If you can’t find the payment information in your contract, you should email your property and ask for their payment details.