COVID-19 Policy 關於新冠肺炎政策
Because of the epidemic situation, there is an uncertain time for the universities in Hong Kong to start face-to-face teaching. I HOME 's policy is as follows:
(1) If the commencement of face-to-face teaching is delayed, the tenant will only have one chance to change the check-in date within 61 days after the contract commencement date. If the tenant fails to contact I HOME to change the check-in time during this period, it will be deemed as voluntarily giving up this right and starting to pay the rent normally 61 days after the contract check-in time. (Please note that the dual-track teaching program is not included)
如果學校開始面授的時間被延遲，租客在合同開始日期後的 61 天內，只有一次更改入住日期的機會，如果租客在此期間沒有聯繫公寓方更改入住時間，則視為主動放棄這一權利，在合同入住時間的 61 天後，開始正常付房租。(請注意雙軌製的教學方案不包括在內)
(2) Special circumstances need to cancel the lease: 特殊情況需要取消租約：
If the tenant meets one of the following two conditions, please provide relevant official certificates to IHOME Apartment. If the conditions are true, IHOME Apartment will refund the paid fees within 7 working days after the approval.
如果租客滿足下述兩種情況之一，請提供相關官方證明給公寓方，如情況屬實，公寓方將在發出審核通過的 7 個工作日內退還已交付費用。
i) The university refuses to issue a visa (if the university issues a visa and the tenant chooses not to accept it, it is not included)。
ii) The Hong Kong government stipulates that the country or region where the tenant is located cannot enter Hong Kong (excluding those tenants who need to be quarantined when entering Hong Kong).
(3) If the tenant meets the above cancellation requirements, please provide the official mail of the university and the official notification document of the Hong Kong government to IHOME for reference. (If it's just the chat record of the university, it can't be used as proof. )
(4) The above rights only apply to tenants who are not staying. If the tenant has already moved into the apartment, it must be carried out normally according to the contract.