SYNC at Purgatory Creek

I had an excellent experience after submitting a maintenance request for my fireplace. The service was fast, reliable, and handled with great professionalism. The staff is always working to ensure that the units are safe, functioning properly, and well maintained. A special thank you to Rogger for his time and outstanding service. He was very helpful, knowledgeable, and clearly dedicated to serving the community. We truly appreciate his commitment and attention to detail. Highly recommend the maintenance team!

LIVE HERE IF YOU WANT/ LOVE MOLD!! If you have health conditions or mold allergies, or if you are perfectly healthy stay away from this place. Living here was a nightmare. And unfortunately took a year plus away from living a normal life. My partner and I were exposed to mold that caused constant headaches, congestion, random illnesses, and breathing difficulties—the list goes on. I repeatedly contacted the office about my concerns, but they completely disregarded them. The only solution they offered was to clean the air ducts for “mildew.” Shortly after the ducts were cleaned, our symptoms became much worse, likely because the mold was spread throughout the apartment. We eventually had to contact corporate and explain what was happening, including that I have pre-existing health conditions. Corporate said a professional mold tester would be sent to the apartment. After the testing, the property manager emailed me stating that there was mold growth, but claimed it was “normal.” When I asked her to attach the actual test results, she sent another email stating the conclusion showed no mold growth at all. These were two completely contradictory statements. The results themselves showed elevated levels of Aspergillus/Penicillium and the presence of multiple mold types that were not found outdoors, which was used as the control. Despite this, management insisted the mold levels were “not elevated.” And It was mostly in the bathroom connected to the bedroom where I sleep and spend half of the day there!! This experience was incredibly frustrating, misleading, and harmful to our health. If you value your well-being—especially if you have allergies or respiratory issues. I strongly recommend staying far away!! Even 9 months out of the moldy apartment I lived in, I am still fighting with health issues. I would give this place 0 stars if I could. Living here was disgusting. On the other note THIS APARTMENT IS WAY TOO EXPENSIVE TO BE LIVING IN THESE CONDITION!! Go save money, time and your health by choosing another apartment On one other note when we moved in to the apartment birds were making a nest on this light outside our door and there was bird poop everywhere. I contacted the office asking if there was anything they could do and they said they couldn’t do anything because the birds are “protected animals”. Then after some time they put spikes on the light? (see attached photo) what happened to them being protected animals??

Everything was incredibly easy minus the gas set up. We moved in on a Friday and made arrangements for them to have the gas on Friday. Thursday they called letting us know they would call before hand the next day to come turn it on and we never received a call on Friday. So we are spending the whole weekend without water or ability use the stove or oven. Everything from the apartment complex side has been outstanding

I love living in the Sync at Purgatory community. My home is beautifully laid out, lots of closet & storage space, great natural light & my patio view is stunning along the GreenBelt. However… my husband & I have had some security questions/complaints, attempted to apply for available maintenance position(s) & property manager 1) does nothing, then 2) responds with untruths/lies, ends with 3) “if you’re unhappy? I can work around your lease” 😳 We love our home & don’t want to be intimidated out by an ‘employee’. Vanessa. That employee is Vanessa. Still the same 3 months later~ More months later & not much change. We still love our home here, the location is perfect. We are dismayed & concerned that the roof over our garage has been leaking for 6 weeks & nothing has been done. Mold & mildew is growing on the walls & ceilings. Saplings are growing in the gutters too. It irks us that free months rent is given to new residents, but NO incentives for current & long term residents. The leasing office team certainly creates a lot of TikToks to have so many issues.

Great place to live in! Beautiful views, quiet and peaceful apartments. All the staff from office to maintenance guy’s are amazing and always are willing to help with a smile and great attitude. If you’re looking to move to a new place don’t hesitate to came and check it out! Feel free to put me as your referral hahaha, just kidding!