Sadler House

If you sign with Sadler House make sure you get everything in writing and be prepared to pay for BS charges after move out. These people are money hungry I lived at Sadler House for 5 years, and besides the unreliable trash valet that you have to pay for every month and high rent increases after each lease I had no other issues. I never missed a payment and took care of the unit. For move out I was told to hire a carpet cleaner so I did exactly that, they came in as soon as my furniture was moved out on that day. I moved out on a Saturday afternoon, but wasn’t given an invoice until the following Monday morning (9/27). I sent over the invoice as soon as I received it and wasn’t too concerned about the lateness because I was told the leasing office wouldn’t be doing an apartment walkthrough until the following business day anyway (they are closed on sundays). In the email thread attached I sent the invoice multiple times, and then again when I had to dispute move out charges with billing and the leasing office. A week later I got an invoice for move out charges, some of them being valid but then a $100 charge for carpet cleaning. I had tried to get this charge disputed for 2 months now by having to play telephone with the leasing office and then the billing office. I have been met with terrible to no communication at all, I would call and be told they would take care of it with no follow up to then getting calls from billing saying the charges would go to collections if I don’t pay soon. This behavior seems purposefully negligible. After having to chase down the property manager I was told because I didn’t provide the invoice at the exact day of move out, they ordered a separate carpet cleaning service that had to still be payed for (which is BS because theres no way they would’ve been able to do that in that amount of time, and you could tell the carpets had been professionally cleaned. Because of my experience with my move out and how I was treated during this whole process I would NOT recommend moving in here, and if you do make sure to have everything in writing to protect yourself from the office trying to squeeze more money from you.

I had such a wonderful experience touring the apartments! Micah was so friendly and welcoming he really made me feel at home from the moment I walked in. He took the time to explain everything clearly and made the whole process feel easy and comfortable

I had an amazing experience working with Sierra Black. She went above and beyond to help us secure our apartment, making the entire process smooth and stress-free. Her professionalism, friendliness, and attention to detail were outstanding. I truly appreciate her dedication and effort in finding us the perfect place. The apartment itself is beautiful, comfortable, and exactly what we were looking for. I’m extremely happy with both the service and the home. Highly recommend!

This was my first time getting an apartment without physically visiting it beforehand, but the apartment turned out to be really good. Sierra was extremely helpful throughout the entire process, from the leasing application to the move-in. Everything was handled smoothly and efficiently, and she was always available to answer any questions. She even put together a lovely welcome gift, which was a thoughtful touch.

We are fairly new residents having just moved in last month in June. The property manager Sierra was extremely helpful from the moment we took out tour, to the time we got our keys handed. The information that was given to us was very helpful in making our decision, from a clear cut explanation to fees and neighboring communities/stores, to a quick responding maintenance crew. The location is nice, community is lively and friendly; overall I’m happy to be a resident at Sadler.