Hill Country Apartments

I'd give no stars if I could. Moved out of this awful place a year ago. They got our move out date wrong and threw away all of our things before our lease was up while we were at work and after months of fighting with the company that owns the property we finally got a low ball settlement for all the irreplaceable things we lost. Family photos, baby albums, yearbooks, family heirlooms, all gone forever with no sympathy from the owners of the property (Arbor Realty). The manager of the property did his best but this was easily one of the worst experiences of my life. Do yourself a favor and dodge the bullet, live anywhere else not owned by Arbor Realty. They dont care about you, just your money. Not sure if things have gotten better but for the 2.5 years we lived there maintenance was not great, our AC went out and took forever to fix, dishwasher was installed wrong, dryer was installed wrong, always had to put in another request to fix a prior one. Save yourself from the potential headache of living here, trust me it's not worth it and there are far better places to rent.

I’m giving it 5 stars now solely because of the property managers Amy and Beau. I’ve lived here for almost 10 years. That’s right, a long time to be at an apartment complex. I don’t like to move. When I’m happy with something good and simple I tend to settle down for a little while. The maintenance team was great. Throughout the years and the different guys, the work was always done on time and in an efficient manner mostly within the day or next day if there was ever a problem. They were never a problem. Always helpful. I was always at work when they would fix things in my apartment and I learned to trust them in there over time. Never had any issues with them. Solid guys. I know that there are some bad reviews for this complex. And I know exactly why there are bad reviews. trust me. I was even thinking about moving and writing a bad review Myself because of the previous management. But I stuck it out. When I first lived here it was beau. He was great and towards the end when I’m leaving it was Amy. And those two will make you simply enjoy your experience here. Great people. Good people My place was one bedroom. It was simple. Not too expensive. Great location on top of a hill (you’ll understand if it ever rains hard in the area). Cute kitchen. Cute pool. Overall cute apartment complex. I enjoyed my years here and would recommend this place to anybody who wants a change or is new moving to the area.

If I could give a 0 or a negative star, I would have given it to this apartment. Management is the worst, not available and always some excuses. They don't give you a proper answer or give a timeline if any maintenance issue occurs. We have had a toilet flush issue since the first day of us moving in their apartment, and every single day, we have been reaching manager for the past more than one week and shared the problem but it is not fixed yet. We have been using university restrooms.I have never seen an irresponsible and unmanaged apartment like this ever in my life. Not recommended

Lived in this apartment complex for the last few years. Management is very helpful and receptive to any needs we had with the apartment complex. Maintenance is also helpful and would come out in a timely manner whenever an issue arose. Neighbors also keep to themselves and we never dealt with any loud noises in the complex. Overall, it was a great place to live in my opinion. The price for living in a two bedroom was not bad at all. Also, it was very close to the river which was a plus. Only moved because we were buying a home, but would’ve still been living here if that were not the case.

We just moved out and are sad to leave but had to due to being relocated for work. Both management dealt with over the 3 years were friendly and quick to assist with any issues that arose. I actually had the pleasure of having the same current management with my previous apartment in San Marcos. Jenn was always very helpful with me. I was moving from out of state and she was great with keeping me in the know and making my transition smooth. With my current stay we had several questions with my new moving process as I was applying for a house out of city and had a false eviction on my record from the previous state I was living. The management helped me get my new place in the best way they could, staying in contact with me and the new place to provide any information that could help. I love the layout of the apartment with a huge open kitchen and built in island. It was great having 2 entrances to our restroom as well. We never had any issues with the community including the college kids. Well worth the price we paid! Thank you Hill Country, we will miss you.