Cheatham Street Flats

Went for a tour at this apartment and the front office staff were super sweet and helpful! Even though it was raining I really enjoyed the outdoor amenities and the breezeway. The modern look is cool and I like how close it is to downtown.

I’m leaving this review to warn future renters. My experience at Cheatham Street Flats was misleading, chaotic, and unprofessional from start to finish. From day one, lease terms were unclear. The contract referenced 12 payment installments, and we were verbally told it was a 12-month lease at a lower rate. Later, management claimed it was actually only a 6-month lease, despite the lease language, which conveniently allowed them to raise rent and add fees. We were repeatedly pressured to sign new lease agreements last-minute, being told we had about 10 minutes to sign or risk losing housing — even while we were out of state. These new contracts offered no benefit to us, only higher rent, added fees, or shorter terms. Over time, we signed multiple conflicting leases for the same unit. Rent amounts made no sense: my roommate’s rent jumped from ~$850 to $1,000, while I had a “premium bedroom” and a parking pass yet somehow paid less. Charges like occupant premiums, extra base rent, and parking fees appeared inconsistently in the portal with no clear explanation. We also had roaches immediately upon move-in. Things escalated when the former manager came to our apartment and attempted to enter my bedroom to remove my belongings, even though I had signed a new lease. My roommate had to physically block him from entering. On top of that, one of the elevators has a non-working emergency call button that never worked for the entire time I lived there (over a year). If the elevator breaks, there’s no way to call for help — a serious safety issue that was never fixed. Management turnover only made things worse, with every staff member giving different explanations and no accountability. Do not move here. No location or amenities are worth this level of stress, confusion, safety issues, and unprofessional management.