The Residences at Landon Ridge

I’ve lived here for almost a year, and the worst part about Landon Ridge isn’t the administration or maintenance staff — it’s the people who live here. Even though dog waste bags are provided, some residents still leave it on the grass or sidewalks. People don’t respect the designated trash valet schedule; they leave their garbage outside their apartments even when there is no pickup service, simply because they can’t be bothered to walk it to the dumpsters. And speaking of dumpsters, residents continue to dump prohibited items — couches, electronics — without making the slightest effort to dispose of them properly. Every Sunday night, the pool area ends up looking worse than a landfill. People ignore the rules set by management regarding pool hours and music. There is a complete lack of respect for shared spaces. When I first moved in, the property was beautiful and well-maintained. Unfortunately, things started to decline after Section 8 housing was introduced. It honestly feels like some people simply don’t care about maintaining a decent living environment. I live on the first floor, and neighbors from the second or third floor constantly throw cigarette butts into my small yard. Why? Even animals behave better than some of the people living here. I have not had a single issue with the administration. I understand how difficult it must be to deal with residents who refuse to follow basic community rules every single day. It just feels like there aren’t enough civilized people here who know how to take care of something nice. My only complaint about The Residences at Landon Ridge is that it seems like anyone can live here — and that completely destroys the “luxury apartment” atmosphere that was originally advertised.

As multiple residents have already stated, many of the glowing 4–5 star reviews are written by staff or their associates. The true representation of this property is reflected in the lowest rated reviews by the residents here. Despite advertising itself as a “luxury” community, the reality is far from it especially since the acceptance of Section 8 tenants while others continue to pay full market rent. Safety is a major concern. The gates are consistently broken and left wide open, allowing unrestricted access for anyone to enter, loiter, break in, or cause disturbances. Dog waste is everywhere because management fails to enforce basic cleanliness standards. Dumpsters routinely overflowed and left in that state, and the open gates invite constant illegal dumping. Management, specifically the property manager Veronica and her staff assistant manager Janette, and Nicole are unprofessional, rude, and openly biased. Complaints and comcerns are met with hostility or ignored entirely! As it is evident they post fake concern in online responses, but they rarelyif ever respond to phone calls or emails. If you raise issues too often, in what they deem too often you are effectively placed on a retaliation list and your communications will be ignored completely. Noise complaints about obnoxiously loud neighbors go without being addressed, even when excessive and ongoing. Children roam the property unsupervised, damaging others’ property, creating constant noise, and disrupting residents. Couples fighting in the parking lots. Amenities are unusable due to this lack of oversight, with residents regularly harassed or asked for money while trying to enjoy the amenities here. Management and the leasing staff are the root cause of these problems. They are negligent, unresponsive, uneducated, uninformed,extremely biased, and show no motivation to improve living conditions. As other residents have noted, if you complain, you will either be ignored or given dismissive, scripted AI responses. If you are smart, financially responsible and value safety, cleanliness, and professionalism, DO NOT RENT HERE. The artificially high rating exists only because staff and their acquaintances inflate reviews. This property is rapidly declining and will soon be indistinguishable from a housing project. If negative stars were an option, this place would deserve them. However knowing how manipulative and deceiving the staff are there will surely be a fake 5 star review or a few following this honest one. DO NOT RENT HERE!

I’ve had an excellent experience living at The Residence at Landon Ridge. From when we first arrived the community has been well-maintained, clean, and welcoming. The common areas, including the gym and pool, are always clean. The maintenance team they are professional, responsive, and always arrive on time whenever a request is submitted. Any issues are handled efficiently. I would highly recommend this community to anyone looking for a clean, well-run, and enjoyable place to live and cozy environment.

I’ve had a great experience living at Landon Ridge! The gym area is always clean and well-maintained, which I really appreciate. When I had an issue with my AC, the maintenance team was quick to respond and fixed everything efficiently. Nicole and Ronnie at the front desk have been absolutely fantastic — they were so helpful and welcoming when we first moved in a year ago and have continued to be amazing ever since. Thank you to the entire Landon Ridge team for making this such a great place to live!

I had a great experience moving into these apartments, and a big part of that was thanks to Nicole, my leasing agent. She went above and beyond to help me through the entire process. Even though it took a bit of time to get everything finalized, she stayed in constant communication, was always professional, and made sure I felt taken care of. Her dedication and positive attitude really made the difference. The apartment itself is beautiful clean, modern, and exactly what I was looking for. I would definitely recommend these apartments to anyone. Nicole truly made my experience worth it!