River House Apartments

Management

I would like to thank Marina and Jackie for their assistance during my renewal process. While there were some delays and challenges along the way, they remained professional, responsive, and took the time to listen to my concerns. They went above and beyond to help address the situation, kept me informed throughout the process, and made sure my concerns were heard. I truly appreciate their support and excellent customer service.

Loved this place when I first moved in 3 years ago but has gone downhill since. - my storage unit within the complex has been broken into 3 times, management has done nothing - the entry/exit doors have ”security codes” to enter but most don’t work and anyone can enter freely - cars are often broken into even in the parking garage - entry door from parking garage into apartment complex is broken every other week and will not close so anyone who enters the garage can freely enter the apartment complex - nearly impossible to get in contact with leading office since new management has taken over. Any calls or emails are answered and screened by AI first, then when you get transferred to the office that doesn’t actually happen

Absolutely love living here. This is hands down one of the best apartment communities in downtown San Antonio. The leasing team is incredible — every single agent has been genuinely friendly, welcoming, responsive, and helpful from day one. You can tell they actually care about the residents and take pride in the community, which is rare to find. The amenities are amazing too. The pool area feels like a luxury resort, the brand-new gym is modern and fully equipped, and the new community center is beautiful and always well maintained. Everything here feels upscale, clean, and thoughtfully designed. Location-wise, it honestly doesn’t get better. Being less than five minutes from the Pearl is a huge plus. You’re close to some of the best restaurants, coffee shops, nightlife, and entertainment in all of San Antonio while still having a community that feels peaceful and high-end. If you’re looking for a luxury apartment in downtown San Antonio with an unbeatable location, incredible amenities, and a leasing staff that truly goes above and beyond, this is the place. Five stars all day.