Opportunity Home San Antonio

This place is a Joke!! City ought to be ashamed!!!been waiting for what was promised to me since 2017 hurricane harvey survivor and still nothing gets done. My health is worst. I want my house as promised SAHA THIS PLACE IS A JOKE THEY DONT CARE ABOUT JUSTICE OR PEOPLE!!! NOW, ALL OF A SUDDEN, THEY SEEMED TO HAVE LOST OUR PAPERWORK, AND THEY'RE BLAMING IT ON COVID 19 SMH

Moved out of MidCrown apartments in 2024 and I'm still trying to get my DEPOSIT and I had an OVER PAYMENT of Rent on my account when I moved out of over $400 an they want me to sign a tax form to get MY money. Now if I owed them they would kick me OFF the Program. But NO One will help get what belongs to me.I got emails and recorded conversation an can't get NO help....I tried to show my proof but it wont allow me to....

This place is unbelievable I have been waiting since 2017 for housing. And I have been kicked out of the system twice because when I changed my address there system doesn't update. Now they have closed my file again because of that. I sent them a help email there not doing that anymore. I called them and one phone drops your call. The other one let's you wait on the line for 2 minutes and sends you to voicemail and they don't call back. Its terrible how they keep you waiting so long for everything that they do there. I have been disabled since 2012 and can't get anything done. And now they have told that there out of vouchers more delays its no wonder people have to live on the street.

I have been calling for days trying to get someone to answer. I start at 10:30am until 5pm no one answers. There are options to sit on hold then the phone disconnects. There is also an option to press 1 to go to the wait list and press to for inspections nobody answers either option. Once you use either option to try to get a person. The call offers to give a survey after the call. How can you survey calls after if no one ever answers them initially? The agency is doing a horrible job of maintaining client relation services. I’m sure they haven’t been able to address any issues, because they are not receiving any. The line remains unavailable during lunch hours of 12p-1pm saying they are closed for nearly 20 minutes prior and after each hour every day. What a waste of government resources!

It was helpful until one is in an unhealthy, unsafe, volatile situation. Now I truly see what bias, and reverse discrimmination against men feels like. Letting them know even with a Dr's statement wasn't good enough, they want you to re-live your situation, more spacific's from the Dr, even though its say's one feels unsafe, jump hoops by calling the police (which they frown on), and have a police report, before she will even as she claims, "Take it to the board", One has PTSD, and a service dog with a Dr's authorization. Now what would one do in this situation? If I were a woman, would I be afforded the same treatment and understandings as a woman being abused and misstreated, not feeling safe, and scared, then asking for help. One is being forced to stay in this situation or become homeless again and one's back is against the wall, living with PTSD and this gives me flashbacks, nightmares, and crazy thoughts of desperation. Now I can understand (never agree) how/why people go off, and there is a breaking point to this madness. Parkview is not the place; Shel just isn't right.