Jones & Rio

I've lived in 3 different apartments in San Antonio. This is by far the best! The amenities are gorgeous, the building is very safe, the staff is amazing! Whenever there were any issues the staff communicated promptly and resolved the issue in a reasonable time. The maintenance staff is friendly and knowledgeable. They host engaging events in building and with the surrounding businessed. The location is gorgeous. I had to move to Houston this Winter and I wish I could've taken the management staff with me!

Flew out to take a scheduled tour today at 12:30. No one was there to tour us. No one picked up the phone. All that was left was a sign saying that they would be back at 2pm. We were there about 5-10 minutes early to our appointment. Very unprofessional. Update: came back at 3:30 to try again and no one was there.

First things first i felt incredibly SAFE here which was the first priority of mine. Great location right on the riverwalk. So many things to do at walkable distance. Covered, underground and gated parking. Loved the roof top and the pool. The staff is absolutely incredible from the ladies in the front office to the maintenance, such a great team. They always responded quickly and always super helpful and nice. They also put together fun events for the tenants. If I didn’t move states I would have stayed. I miss this place, nothing but good things to say.

I have lived here for over a year now and wanted to share my opinion on my time here. Although everything is not perfect, the good outweighs the bad and the current management team has really started to bring this place back to life! Tim the maintenance guy is an absolute pool expert and is constantly improving the apartment and amenities. It makes me so happy to go down to cool crystal clear water and enjoy my weekend relaxing by the infinity edge. Tim’s work on the pool has been one of the best parts of the new management company. Another extremely helpful building team member is Stephanie at the front office, she has been attentive to the concerns of the residents and working with management to resolve issues quickly. She is constantly working to make the apartment better and bring the community together. After a series of vehicle break ins (which is common for living downtown) she was instrumental in bringing local law enforcement to address concerns of residents and working with management to help improve security of the apartment. One final thing that I love about Jones and Rio is the strong community we have built here. You will get to know your neighbors and meet people from the apartment at the gorgeous pool or rooftop patio! They have become like a second family to me and I love everyone that I have met here! The location is incredible and there are always people planning a night out or dinner somewhere. In reminiscing, I have very positive feelings about Jones and Rio apartments!

Beautiful apartments and amenities. This has definitely been our favorite apartment so far. Rooftop views are phenomenal and the pool is huge compared to most downtown apartments. Everyone at the office is also super friendly and accommodating. I would definitely recommend this apartment building to anyone looking in the downtown area.