Celeste at La Cantera

At this price point, residents should not have to question whether they’ll be able to access their own property. A gated community should provide dependable entry and a basic sense of security. That expectation has not been met. Unfortunately, the gate has been consistently unreliable. There have been extended periods where it did not function properly, and on more than one occasion residents were completely unable to enter the complex due to gate failure. Having to wait outside your own home for access especially late in the day is frustrating and concerning.

⭐️ 1 Star We chose this apartment specifically because it is advertised as a gated community with controlled access. Safety and security were a major factor in our decision to sign a lease at $2,000 per month. Unfortunately, the gate has been repeatedly malfunctioning. There was a period where it remained broken for over a month, and most recently residents were completely locked out of the complex due to another gate failure. This has now happened more than once. Being unable to access your own home — and having to wait for someone else to let you in — is unacceptable. There have also been instances where the gate’s malfunction created unsafe driving situations for residents entering the property. For the price point, basic access and reliability should not be an ongoing issue. If the gated feature is a key selling point of this community, it needs to consistently function as advertised. Very disappointing experience.