The Reserve at Arlington

This is one of the best complex I have ever lived at. Lauren and Bree in the office are always friendly and ready to help. James and Eric get my maintenance request completed faster than I expected.

Absolutely horrible. I got accepted with conditions and then they were changing the conditions by the day and changing the price. They do not do things properly or at all how they are supposed to. I’ve never encountered a management team so horrible. I’ve been trying to stay in contact with them over the past five months to get my refund from my application and they’ve been very rude and disrespectful. They’re not giving me any information of who to contact to get my refund. They told me I’m not allowed to come in to talk to them about it. My father had to contact the owners and so did I to get any sort of information get anything strained out and even now I still don’t have my refund from them. They are not willing to work with you in any sort of way. They are not accompany you can trust and every company I would recommend. Just awful.

Lauren Grischow at The Reserves at Upper Arlington was absolutely outstanding to work with. She truly went above and beyond throughout the entire leasing process and took exceptional care of my clients’ needs. This was a temporary home for my clients while they are in transition building their new home, and Lauren made the experience seamless, stress-free, and reassuring from start to finish. Her professionalism, responsiveness, and genuine care set her apart. I couldn’t have asked for better service for my clients and highly recommend Lauren to anyone considering The Reserves at Upper Arlington.

This community is a gem! I had gone in for a tour and was shown both a classic and a renovated apartment. The bones at this place are solid! I appreciate that there are laundry rooms in each building but there's also the option to have a stackable set in the apartment (very nice set btw). Bree was very kind and knowledgeable of the property. The office was clean, smelled amazing and the Holiday decor was very nice! The best part was the price!! One bedroom under $900... Don't walk, RUN before they're gone.

My friend recently toured this community with her young son, and the experience was honestly shocking. The property manager accidentally walked them into a current resident’s home during the tour. This was extremely unprofessional and made them feel uncomfortable and unsafe. Touring an apartment should never involve entering someone’s private living space by mistake. It left a very negative impression and made them question how the property is managed overall.