The Meadows

During my time here, albeit short, I felt pressure to use pronouns, which wasn’t a comfortable fit for me. Because of that, I chose to leave. Everyone has different needs, so I’d suggest making sure the clinic’s values and approach match what you’re comfortable with before beginning treatment. Peace and blessings.

3.5/5 stars. The Meadows model is amazing. I learned to be brave and lead with my heart. With the guidance of my counselor, I learned to brave my social anxiety and voice my feelings, which far exceeded my expectations of the program. As a person with anxiety, I was speechless when Andrea repeatedly labeled my genuine words as lies. I felt disrespected and judged, rather than supported with empathy. I'll grieve the loss of a safe space that had helped me so much. Ultimately, a very positive experience, despite the drama. It's heartbreaking to part ways like this, but I hold onto hope we can find closure and continue to grow in wellness. PS. I appreciate what you all have done for me, and I'll never forget. I'll remember you all fondly. Thanks everyone!

Hello I'm Daniel, a recent PHP patient from the Meadows. I knew I wanted to leave a review after my treatment but I didn't expect it to be like this. I'll start with the good, then the reason for my rating. My care was spearheaded by Kristen and Emma, fantastic people, and fantastic work. My experience with them was absolutely necessary for my mental health care. They knew when to listen, the skills I need to learn, and talked to me like a genuine human being. Bill was an interesting character, he's a bit of an old school blunt personality. Just take his words at face value because he leaves much room for interpretation. Shannon was great, she listens to your needs and knows to respect your time. Me personally, I enjoyed my time in the program. It helped me grown strength in my mental health, and I feel I grew as a person. However it was my transition that was the cause for my low rating. To get better, you need to have the desire to be better. I had that, what I didn't have was a perfect attendance. Kristen and Emma were understanding of some of the causes for me to accrue absences during the program. I'm human, I make mistakes and have a life outside the facilties program. Who doesn't seem to understand that is Andrea. One of the administrators who's role is to manage patients who aim to step down to a lower level of treatment (For me, PHP into IOP). She saw my absences and told me I didn't know how to use the skills I learned, without trying to learn more about me aside from the numbers seen on a screen. She tried her hardest to invalidate the lessons and skills I learned and tried to tell me that because I didn't perform the program perfectly in her eyes, I wasn't fit to step down. She was rude and condescending, partially absent minded from the conversation, and in some ways threatening. When I heard her verdict that I am not suited to enter IOP I immediately asked to be discharged from their program. She then goes on to say in an aggressive tone how they will contact my work about me wanting the administrative discharge so they will alter my status for a MLOA and prevent me from returning to work. I joined their program out of my own volition to better myself but she tried to use it as a threat that may keep me in. It was the first time I was upset with any of the staff they had. Immediately I began writing my formal complaint. I'm sorry I couldn't say goodbye to the other staff who knew how to be thoughtful and kind, but Andrea was an awful person to talk to. Luckily I wasn't alone and Samantha saw the events unfold, as the clinical administrator, the scenario looked to make even her uncomfortable to sit through. Especially because Andrea kept trying to speak over my words and thoughts as if she knew me. Awful interaction for someone in that field. Without a doubt, it now deters me from wanting to recommend friends and peers from seeking treatment at the Meadows in Dallas if they allow someone like that to see patients. The same patients that only wanted to help better themselves.