GreenVue

This apartment complex is hands down the worst place I have ever lived. Management and maintenance repeatedly failed in situations involving basic safety and livability. While I was pregnant during the summer, our air conditioning went out and management refused to treat it as an emergency. It was never promptly repaired. Our only bathroom stopped flushing in a one-bedroom unit and that was also dismissed as “not an emergency.” Maintenance refused to coordinate a scheduled time when we could be home and instead insisted that we crate our dog, rather than working with residents in a reasonable, professional way. The most alarming incident occurred when we were locked out of our apartment in 30-degree weather with our 6-day-old newborn after our dog accidentally turned the deadbolt. Management refused to send anyone to help. We were forced to call the fire department to gain entry. Despite this, the door has still not been properly repaired and continues to let freezing air inside. Fire alarms went off constantly with little to no notice. Management sent a notification less than 24 hours in advance, then lied when we called to confirm whether our building was finished. The alarms went off again the very next day, extremely loud, while we had a 2-month-old newborn in the apartment. Residents openly smoke weed on their balconies, and management does nothing to enforce policies or maintain a livable environment. The only thing this office seems efficient at is posting late-payment notices, even though we communicated clearly and had just paid $10,000 for emergency cat surgery and still continued to pay rent monthly. This complex shows complete disregard for tenant safety, communication, and basic human decency. If you are pregnant, have children, or expect management to respond during real emergencies, do not live here.

Extremely disappointing experience with management The apartment itself was nice, but the management made the overall experience terrible. During our lease, we faced multiple issues that were handled very poorly. We were on a month-to-month lease, and the rent was already quite high. However, without any proper notice, they suddenly increased the rent by nearly $300, saying that month-to-month rates are not fixed. Even though we had been paying a premium for flexibility, this felt completely unfair. When it came time to move out, things got even worse. The policy had always been a one-month notice, but the manager later claimed it had changed to two months something we were never informed about. We even confirmed with a staff member earlier that it was still one month. Despite this, we were forced to pay extra fees because of their sudden “policy change.” We also paid additional amounts to end our lease early—around $1600 and were told our security deposit would be returned after inspection. But they kept the deposit, citing reasons like carpet wear and bathtub cracks issues that already existed when we moved in. Overall, this was the worst management experience I’ve ever had. The apartment may look nice, but be extremely cautious ⚠️communication is misleading, charges are unclear, and policies seem to change whenever it benefits them.

extremely bad, no one care to do work. they called police on me for asking how many parking spots are available. give false advertising on free parking then corner you to pay for parking. could not go home since there is not enough parking for residents. AC was not working, yellow jackets at the balcony, leaking sink and broken light bulb up on move in. They claim trash valet not one pickup on time. Smart home devices not working upon move in. not repair for a month now. They claim we have contact smart home third party, while they collect the fee and make profit. All three leasing offices staff suck, they are laying about everythin. I am extremely pissed. I am going to advise all future residents to not consider this apartment. because I am literally paying for a hotel after i can’t find parking spot in the property after waiting for someone to leave for 2 hours.