MacArthur Place at 183

A 0 rating. This place is disgusting and maintenance lies and closes requests and nothing done. Maintenance riding around on golf cart doing nothing. My friends do not deserve living there. We have pictures of proof, emails, and recordings. We filed a complaint with the city, Code Enforcement Office and Health Department Replying: Discuss what with your office? They are part of the problem. Getting paid and doing nothing. Your establishment could care less. That's why you're overcharging tenant's too. I pray all complaints to the city and code enforcement helps. If not, there's always Fox4 News

Im writing this review because my friend had to come to my house to shower for several weeks because she does not have HOT WATER. Please fix this issue and I will remove my review, until then go fix the water, spray for roaches and get rid of the mice. DO NOT RECOMMEND THIS PLACE, SAVE YOURSELF THE HEADACHE.

Update: they want me to remove my review even when we still don't have our water issue fixed. They marked our maintenance request as completed while we still have a hole in our shower. Again, not removing anything until we get our hot water fixed! We shouldn't have to struggle with such a basic necessity! If we could give this place 0 stars, we would. We've been without hot water for 2 months and they just won't fix it! We keep having to heat up water at the stove and use buckets as if we live in a 3rd world country. Talk about a living misery!

The worst apartments ever, DON’T RENT HERE, they are really bad at communication, the ladies at the office are the most horrible and nastiest people ever, my and my boyfriend’s apartment was filled with roaches, for my boyfriend’s apartment they took a very long time to kill the roaches, it was literally an infestation, there was roaches everywhere and when I say everywhere I mean it. It can take up to weeks or months for maintenance to come into your door to fix something. If you have the choice don’t choose MacArthur Place at 183, they are the worst apartments you will find at Irving TX.

Their service is very excellent. It is very convsnient to reach them, they are highly responsive and respond quickly, and they take concerns seriously. While there are things that do happen, they are pretty proactive in responding to concerns and helping their residents. Leslie is fantastic, responsive, professional and coureteous and Sarah is also fantastic, professional, communicative, respectful, and quick in responses! Thank you both for your excellent service!