The Gael Apartments

I have yet to live here, so this is not a review about the apartment quality itself. However, after my experience with getting a lease signed this past month, I want to leave a review here to shout out the leasing agent Kate who helped me throughout the entire process! She was thorough, responsive, and (I feel) went above and beyond what is expected of her in her role. Her warmth has given me confidence about my choice to live at The Gael, and I can only hope that the rest of the staff/the quality of the apartments lives up to the high expectations that Kate has set for me. Get her a raise!! :D

Mold! Whenever my husband and I looked at the apartment and signed the lease we had absolutely no idea there was a water leak & mold growing for a long time. The mold & mildew smell has and is awful. I had fungal sinus surgery last year and the surgeon cut out everything he could and got all the fungus! However, after living in this old, nasty, unkept apartment complex with mold hidden in the walls I've lost my patience completely. The kitchen sink is falling off. All items and more than just these two have been reported many times. Maintenance was well aware of the bathroom door that will NOT shut because it's warped and won't shut, so no privacy for us or guests. So many maintenance items I would stay away from The Gael. I'm so disappointed because we sold our home in Katy TX last year and moved to The Gael since it's near downtown Houston until we finalized our move to USVI. Now, they want to charge me to terminate the lease early so I am forced to hire my attorney for help. Be sure to check any apartment out and have them verify there is no known water leaks, mold, doors that won't shut because the frame has to be replaced, the sliding glass door so nasty with dirt, debris, leaves, it wouldn't shut or open hardly. Maintenance man had to force it even after I cleaned it because they never take a hose and clean the sliding glass doors and screens. Tenants don't have access to a hose here! Oh and the petty neighbors, if you leave trash sacks with clothes in them to carry to the car of dumpster you receive an email from management saying a neighbor complained. So, don't think for a second you will be treated anymore fairly than we have.