The Briscoe River Oaks

Run away!!! Ariel the assistant manager & the new manager have the worse customer service ..I have never wrote a review in my life good or bad ..but I would never want any human to be treated this way! I am a Retired Nurse and came just to get closer to other nurses to help them financially..I had to leave my lease early and the previous manager had me at a zero balance only bc they listened to the recorded calls of how rude and disrespectful their assistant manager was ..they increased my balance to 12k once that manager was no longer with them! I really don’t know if it’s a prejudice or what but I had to report here for others! I own houses and rental properties it should be a given to treat people respectfully! The only thing good I can say is Corey one of the leasing agents should be running this organization bc she’s great at what she does!

Moving into Briscoe River Oaks has been a great experience. Kori was incredibly helpful throughout the entire process and was always available to answer any questions I had. I’ve been here for about a month and have no complaints so far. The neighborhood is very walkable, with plenty of great restaurants nearby, and anything else you need is within a short 5-10-minute drive. As someone new to the Houston area, I highly recommend this community!

Kori Munoz is an absolute asset to the apartment community. She is professional, dependable, and consistently goes above and beyond to ensure everything runs smoothly. Kori communicates clearly, stays organized, and handles every situation with a positive attitude and strong attention to detail. She truly cares about residents and takes pride in her work, which shows in how responsive and helpful she is on a daily basis. Whether it’s addressing concerns, coordinating tasks, or simply making sure people feel heard and supported, Kori does it with professionalism and kindness. Any apartment community is lucky to have her—she brings reliability, leadership, and a great work ethic to everything she does. Highly recommend!

Koraima Muñoz is absolutely amazing! She went above and beyond to make my leasing experience easy and enjoyable from start to finish. She was always professional, kind, and quick to respond to any questions I had. You can tell she genuinely cares about her residents and takes pride in her work — she made me feel completely at home before I even moved in. The apartments themselves are beautiful and well-maintained, with great amenities and a welcoming atmosphere. The property is clean, quiet, and feels very safe. You can really see the effort the management team puts into keeping everything running smoothly.

I recently toured this community and was really impressed! The hallways are wide and spacious, which will make moving in so much easier. Everything was spotless and smelled amazing throughout the building. I also loved the layout with the different courtyards — it gives the property such a nice, open feel. The dog park is huge, which is perfect for my pup! The office staff was super friendly and helpful, making the whole experience even better. Definitely one of the nicest communities I’ve visited!