Scotland Yard Apartments

Worst living experience I’ve ever had—please avoid this property. I rarely leave negative reviews, but this situation was handled so poorly that I feel obligated to warn others. The office staff fined me $25 after finding a bag of garbage in front of their office that contained one piece of my mail, and they immediately assumed it was mine. At the time, my mailbox had been broken for several days, and my mail had been scattered in front of the office area. One piece of it somehow ended up in that trash bag. I went to the office to explain this and asked them to review the security footage, since there is a camera pointed directly at that area. They refused to check the footage and told me I would need a subpoena for them to look at it themselves. Instead of investigating, they chose to fine me based on an assumption. This experience showed a complete lack of fairness, accountability, and basic customer service. If you value being treated reasonably and having management that will actually investigate issues before penalizing residents, I suggest looking elsewhere.

Not so much, I opted for this place for its good price but i was not aware of the conditions, as I first moved it i noticed several things included roaches and hairs on the carpet (which are not mine) which left me thinking on the commitment of the place on cleaning, also cables not working, on the apartment (had to call the technician who told me the thing was old and had to replace it). Overall NOT a good experience for a new place.

I had such a wonderful experience working with Sherrell Wilkins! From start to finish, she made the entire process smooth, stress free, and enjoyable. Sherrell is professional, kind, and goes above and beyond to ensure everything is taken care of. Her attention to detail and genuine care for her clients truly stand out. I’m so grateful for all her help and highly recommend her to anyone looking for outstanding service!

"Notice for future and current residient at Scotland Yard" I am living this community since 2022 Novmber But Now a days their all the service like security, utilities charges, delivery box and food stolen, parking going to be wores and worse. In last two days 2 new cars all the wheels has been stolen but from the community there is no action we have seen yet. Freequeltly car damage by strangers and so on. Most important issues is that they are charging water bill is too high than others comminity. It's unbelievable that I am paying water bill every months $172/months and it's increase in each and every months. Would you believie it. In houston one big house water bill is closed to $80-$120 But only different in scotland yard. eventually in our neibour community water bill just $60-$80. Frequently we observed many car damage, robbery, gun shoot and so on is very common now. However the entrance is very weired due to low security issues. Finally they the pool and community service is going to be worse day by day. It's very difficult to stay in here. So be carefull guys. Please Graystar company take a action now to resolve all the issues asap othersiwe you are going to loose your residient and benefits as well.

I have stayed here for 2 years and have seen lot of increase in the price but never gets the quality for the price. No Gym access, pool access is limited all the time, no proper management with repairs, even the road condition is too bad. My roommate car glasses were broken and gets almost stolen and paid almost $2000 to mechanic to fix it but we can’t get single help from leasing office of this theft and these kind of these things always happen.