Park at River Oaks

​I absolutely love living at The Park at River Oaks. This complex is more than just apartments; it feels like a true community and a daily retreat. ​First and foremost, the maintenance staff is simply exceptional. They are incredibly attentive, efficient, and friendly. Any request is handled quickly and with a smile, which truly makes a difference in the quality of life here. ​What truly sets this community apart is the stunning exterior. The building's color is peaceful and uplifting—it genuinely makes me feel like I am living at a resort. Seeing it every day is a source of joy and contributes significantly to my overall well-being. ​I need to strongly emphasize this: Please, DO NOT change the building color. This sentiment is shared by myself and many other residents. We know several other complexes in the area have changed their colors recently, and we are unified in our desire to keep this one. ​A significant number of elderly residents call this community home, and the current, uplifting pink color has a very positive effect on us. Changing it would be a negative and detrimental change for our community's morale and well-being. We sincerely hope management hears the residents and keeps this beautiful, uplifting color as it is. It's part of what makes living here so wonderful!

I am only rating it one star because I have to. I used to live at Park at River Oaks, and my experience was extremely disappointing. Management is unhelpful, unorganized, and unwilling to work with residents under any circumstances. I had very unique and personal circumstances that affected my ability to give move-out notice on time, and I tried to explain my situation to the office. Despite being completely transparent and responsible throughout my lease, they refused to show any understanding or flexibility. When I moved out, they hit me with multiple “rebill” charges for water, sewer, and electric — along with random fees like $25 for drip pans — and barely gave any explanation. Even after applying my $500 security deposit, they still claimed I owed money. The whole process felt like they were just looking for ways to charge me extra on the way out. Communication with the staff was a nightmare — it took forever to get any kind of response, and when they finally did reply, they were dismissive and unhelpful. The lack of empathy and professionalism from management was honestly shocking. I would never live here again and wouldn’t recommend this place to anyone. There are plenty of other apartments in Houston that treat their residents with respect and understanding — this is not one of them.

I’ve lived at The Park at River Oaks for over a year and it’s been a great place to call home. The location is super convenient — close to shops, restaurants, and everything you need, but still quiet and peaceful. My apartment is spacious with high ceilings and great natural light, plus I love the view from my balcony. Maintenance has been quick to respond whenever I’ve needed anything, and the staff is always friendly. The gym and pool are clean and well-kept too. Only minor complaint is the hallways could be better maintained, but overall I’m really happy here and would recommend it to anyone looking in the area.

I was on my quest today to find a new apartment. This will definitely not be on the list for potential places to move. I experienced not the best of service and not happy with this gray star managed company. I came here to tour an apartment on early Friday afternoon as a walkin. I walked in looking around the clubhouse to see their amenities. The leasing agent came out, Jace martin and asked if he could help me. I asked him if I could see some pricing and tour the community. He gave me his card and said you can go online and look at pricing and we are not doing tours today. What type of property doesn’t do tours for walk in customers and potential new tenants??? It’s really discouraging and unacceptable. In my opinion they should hire another office assistant to do tours while one person is manning the desk. It doesn’t seem like a well organized office. Definitely would not recommend anyone coming here. Also, it looked like someone’s car was parked illegally in the handicap space and I could not park my truck. Also, a random truck with a U-Haul was blocking the entrance to get in to even park in the community. Very tight spaces. That apartments on the property seem to really dated as well.

Very serene. The PARO is a nice, quiet place to live in a wonderful neighborhood. The attention to detail also sets this complex from others where I've lived. This is especially true of the landscaping and interiors of the apartments. So far, this is a great place to live!