North Boulevard Apartments

I lived here for 12-13 years. The rent was reasonable and the location was fantastic. It was well kept until the last 3-5 years. Then there was trash and animal feces found on the walk ways and several times in front of peoples front doors. The washers became really gross so I and many other residents took our laundry elsewhere to wash. The maintenance guys are very friendly and nice. The Apartment manager doesn’t keep good records of payment. I left the place cleaner than when I moved in and was initially told they would refund my deposit. I had my rent on autobill pay every month, so there should be no missed or late payments. When I moved out he claimed I owed rent and late payment fees. I had to dig out my bank statements to prove that I wasn’t late. If I was late, they should have informed me within 30 days. In the end, they still claimed they couldn’t find 200-300 of payments from more than 18 months prior (more months than available bank statements), so they refused to refund my deposit of $200 and asked to call it even. I called and emailed multiple times asking for detailed proof of their accounting and got none. Eventually, I gave up. They just didn’t want to refund my deposit. I’m just glad my deposit wasn’t higher. When my apartment flooded due to the dishwasher, they didn’t do a good job of addressing the problem so I had to stay at my friend’s place for a month due to the odors. They didn’t not refund me for the time I didn’t stay there. I mostly stayed here due to the low rent and location, but the way they refused to refund my deposit after I’ve been an excellent tenant for over a decade left a bad taste. I wouldn’t trust the apartment manager Will. He hardly calls back when you leave him a message and lies about so many things.