Midtown on the Rail

As with many apartments, the maintenance and service are terrible. I've had a leak for two years and they haven't fixed it at all. When it rains heavily, you have to move everything around because of the leak.

Nice place

I officially moved in on May 2nd and am very grateful to finally be settled into my new apartment in Midtown. I’m excited to have my own space and overall I’m happy with the outcome and experience. I do want to provide honest feedback for future residents. I was originally expected to move in before the 30th, but due to a few communication delays and timing issues throughout the process, my move-in timeline changed multiple times. It went from moving in around the 9th, to the 20th, then the 30th, and I ultimately moved in on May 2nd. The process itself could definitely be stressful at times because there were moments where I had to follow up frequently and wait on updates. That being said, Dominique continued working with me throughout the process and helped get everything finalized. I appreciated the patience and willingness to work with me as things came together. Despite the bumps along the way, I’m thankful everything worked out and I’m excited to officially call this place home. The skyline view definitely made it worth it!

I would strongly caution anyone considering living here, especially families with children. I understood before moving in that the area would be noisy, so that was not my main concern. What I did not expect was to be moved into a filthy apartment at move in. When I reached out for help, Ashley was dismissive and had an attitude instead of trying to resolve the issue professionally. The safety concerns only got worse during my time there. Around Thanksgiving, a homeless man was roaming the hallways and knocking on doors at 7 AM. Thankfully my front door was locked. Homeless individuals were also frequently hanging around in the parking garage, which made the environment feel unsafe. The final straw was when someone literally shot through my wall , into the unit where I lived with my two toddlers. Instead of treating this serious incident with urgency, management basically told me there was nothing they could do and that it was not a valid reason to terminate my lease. Their “repair” was simply covering the hole with a mesh patch and painting over it, rather than properly fixing damage that came all the way from outside. To make matters worse, after all of this they are now trying to charge me move out fees for “damages.” My experience here was stressful, unsafe, and extremely disappointing. I would not recommend this property to anyone looking for a secure and professionally managed place to live.

I've lived here for a year and I complete confidence in the team in the office. LaCresha Dennis is a Godsend, love her. I always see her walking the property stopping to talk to everyone. The maintenance team is very efficient , I've never had to do a follow up. On my way to work I discovered my toilet was leaking, less than an hour it was fixed. Thanks