Marquis Enclave

I’ve been a resident at this community for quite some time—back when it was known as Camden—and I’ve seen a lot of changes over the years. I can truly say that the new management and staff really care about the residents and the direction of the property. I would like to give a special thank-you to Derrick for assisting me with my transfer inquiry. Although I haven’t made the move yet, he took the time to provide all the information I needed, answered my questions thoroughly, and made sure I understood my options. He was professional, patient, and went above and beyond to be helpful. It’s refreshing to see such attentive service, and it makes a big difference when staff genuinely care about supporting residents. I appreciate the positive changes happening here and the effort the team is putting in to make this a great place to live. Thank you again, Derrick!

I was a resident here when they were Camden City Centre and have recently moved back in after the management shift to CWS. The unit is great. The noise is surprisingly low for Midtown. The amenities are great for the price. The front office staff, especially Isabella, is fantastic. They are extremely helpful and prompt with responses. Isabella has made me feel right at home since the moment I toured the property!

Overall, my experience here was a pretty good one. There isn’t too much to complain about as the pros for sure outweigh the cons, and the price is fair for the location, especially since you’re within walking distance of many bars, restaurants, and lounges. The property overall—including the garage, hallways, sidewalks, pool, gym, lounges, and common areas—was kept very clean and well put together. The staff was always respectful and took concerns and complaints seriously. The unit I stayed in (Building 7, first floor) was very beautiful and well maintained. A few cons to be aware of: the location is in Midtown, which has very active nightlife. Be prepared for strangers parking on the street and increased noise on weekends. Another issue was fruit flies. Building 7, first floor in particular, had a significant fruit fly problem. Both myself and neighboring residents experienced ongoing issues with this. Maintenance was also a bit slow and forgetful at times. My AC went out at one point, and the maintenance ticket was closed twice stating it had been fixed when it had not. I had to reopen the request and follow up multiple times before they gave me a very loud portable ac unit and still had to wait a week for the ac unit to actually get fixed. One thing to note, this was previously a camden and got bought out in november. the new management team seems on top of things but i was only there 1 month under new management. overall, this is a pretty dope place to live and i would recommend it

The property’s location is excellent - I’d give that five stars. However, my experience during the move-in process has raised some concerns. Upon transferring from another Camden property, I found that the apartment had not been thoroughly cleaned prior to move-in. The make-ready appeared incomplete, with dust visible on baseboards and other areas (see attached photos). When I requested that the apartment be cleaned more thoroughly and the service request be addressed, the response I received did not acknowledge the issue, and no offer was made to resolve it other than maintenance would come by and try to clean and make the repairs. I was also told “I can’t guarantee we’ll replace it if I cannot be repaired.” Additionally, when I asked if the could be scheduled and/or contacted due to both residents working from home, I was informed that neither accommodation could not be provided. While the location is a strong benefit, I believe there are opportunities for improvement in customer service, communication, and attention to detail during the make-ready and cleaning process - especially since they charge you for a cleaning upon move out. I’m current having to thoroughly clean my apartment myself after moving across the country and starting a new job. It’s not ideal, but I would steer clear of this place if you’re looking to have a great living experience. You won’t find it here :)

‼️This apartment was by far the worst living experience I’ve ever had. My unit had a SEVERE TERMITE infestation, with droppings all over the walls, windows, and floor, and management did almost nothing to fix it. They tried to gaslight me into thinking it was “just my unit,” but based on what I saw by the stairs, I’m confident the entire BUILDING 4 was infested. To make matters worse, my AC unit stopped working during this time, and instead of replacing it, they put a temporary unit in the same termite-infested room and expected me to live like that. I began having serious respiratory issues from the conditions and was forced to move out for my health. When I asked for a different unit, management told me I’d either have to pay more or downsize due to “market rate changes.” They even went so far as to threaten that if I involved a lawyer, they wouldn’t do anything to help me. After I finally broke my lease, they rushed to put my unit back online without properly addressing the infestation and still charged me a cleaning fee. No compensation was ever offered for what I went through, and they made the entire process as difficult and stressful as possible. The management here is dishonest, unprofessional, and has no concern for tenant safety. Save yourself the stress, money, and health issues—do not move here. This was 4305, pls for your health and own good don’t move in!!