Fairfield Ranch Apartments

The facilities themselves are nice and well-maintained. Unfortunately, management completely undermines the experience. The people running this property are condescending, rude, and entitled. They behave as if they’re providing a social service or exercising some kind of authority, rather than managing a business that tenants are paying for. There’s little respect for the fact that residents are customers who can—and will—take their money elsewhere. If you need to live in this area, I strongly recommend looking at Fairfield Avenues at Cypress instead. The staff there is friendly, professional, and genuinely willing to help. At Fairfield Ranch, you end up tolerating a lot just to avoid having to interact with the front office and their lack of professionalism.

Stephanie is such a pleasure to work with! I have lived here for 4 years and recently transferred to a larger unit. I had many dumb questions, since I have never transferred there were so many questions about deposits, move out, overlapping rent…and Stephanie was so kind, prompt, and responsive. Maintenance here is ALWAYS top notch. People often ask why I rent instead of buy and my first response is always “if anything breaks, they are there quickly and it is no cost”. As a single woman, this is super important to me - I always brag about our maintenance team. I look forward to the next few years in my bigger apartment!

***Update: photos taken 06/06/25 I changed to one star because instead of taking accountability for their actions they did what narcissist do and blame the victim and lie to the public. I would stay away from a place that lacks accountability and blames the resident. It’s not my job to report to you that your equipment is broken. It is your job to know what does not work. I also have reported this equipment early on while living here but since they did nothing, I gave up on it. I am severely disappointed in this management as they not only talk down to you, but blame you when they don’t do their job. *** I lived here for almost 4 years because I hate moving. I am finally fed up and moving. During that time living here, I had to live with plaster holes in the pool that cut my children’s feet. (They finally fixed this but taking 4 years to do so is unacceptable) the gym has several broken pieces of equipment that are STILL not fixed since I’ve moved in 4 years ago. People give this place 5 for how quiet and friendly. That doesn’t matter to me. What matters is how you upkeep the amenities and they do not upkeep the actual important stuff. I would stay away from here. If you don’t like to work out or swim then maybe this place is for you.

As a new tenant who just moved in today, I give this place a five-star recommendation! There are three reasons: I want to the amazing staff Gisela, Stephanie, and Madonna for always helping me and taking good care of me in the office. First, the location is excellent. Shopping is convenient, and daily life is easy with HEB and Kroger nearby, and Costco not far away. Second, the apartment complex has complete amenities, including a swimming pool and gym, and the public areas are also clean and tidy. Third and most importantly, the staff are extremely friendly, patient, and attentive. I am very grateful for everything they have done. Especially the manager, Madonna, who provided me with great help during the move-in process, such as signing the lease and setting up utilities. She is kind and approachable, and we've had a very pleasant interaction. In short, I believe living here will be a very happy and enjoyable experience!

I don't leave reviews for very many places. I have to feel very strongly to do it--and this time, it's all positive feelings. I lived in an apartment at Fairfield Ranch for 2 years. I wish I could've stayed! Bottom line: Highly recommended! 5 stars When I moved in, it was a very long distance move for me. I wasn't able to even visit the property before I arrived to move in, so I was really nervous. It's stressful coming in with no real idea of what I would find. The staff members were amazing, though, and went above and beyond. They even measured the closet for me one day when I got worried about storage space! (I was downsizing, so that was a whole other source of stress--how much did I need to downsize?? By the way, the closet was very spacious!) The apartment ended up being the most beautiful one I've rented so far! Throughout my initial move, the office staff were there for me to answer every question and help me solve any problems. When I arrived, the apartment was gorgeous--nearly perfect condition. I was very comfortable the whole time I lived there. The office staff were great, very communicative, and kind. Maintenance was very helpful and timely. The only time I remember complaining about anything was about noise - I was hearing very loud music throughout the day and late into the night. The office staff called the neighbors to ask about it, and after a couple complaints, it never happened again. I was really impressed with the way the staff followed up on this! If you're thinking about renting here, I recommend adding a covered parking space to your lease. They have garages and little storage units you can add on, too. There's also an entry gate, which you can open remotely for visitors or delivery folks. I really liked that, and it was very easy to use. The complex is well lit at night, too! When I moved out, I patched the nail holes in the walls and lightly cleaned up, but didn't have time to do a thorough cleaning. When I received my deposit refund, I think it was very fair! Sometimes places nickel and dime you, but I didn't feel that way about Fairfield Ranch. It's close to the outlets, lots of shopping and restaurants, highway 290, etc. You can even take a quick walk to HEB, or a slightly longer walk to Kroger or other nearby stores. If any of my friends want to move to Cypress, I'll definitely suggest they check out Fairfield Ranch!