The Gibson Apartments

I moved down from NC & with the long drive the leasing consultant Monica Quiroz welcomed me even after hours. The complex is in a great location in the middle of everything. The complex was very clean, great maintenance crew and the are very prompt when it came to fixing my washer machine issue & when it couldn’t be fixed they replaced the unit. Overall, I would definitely recommend new comers to the Grand Prairie location to take a look at the Gibson.

First of all this is NOT the way Kassie and Katia left the property.Things were done property and timely matter and their word would be enough. I've been a resident here in the Gibsons since December 2024. The leasing agents in the front are so rude. They do not do what they were told at the beginning. I renewed contract and Kassie stated if I renewed my contract she can add a free three month parking that would be January February and March. We'll only received January, after that Kassie was not in the office anymore. Went to ask on February why was I paying for parking since I have a renewal offer. New manager honored what Kassie had offered me and told Betsy the front leasing agent to save it i. The system and have my next two months and failed to do so si ce this month again I saw it on my bill for March. Called the office to see what was going on and said that this is crazy, why was I seeing the bill again since I only had one free month. I am still missing two months parking of my renewal offer. So the agents were just rude and said they were not going to give me my free parking since Kassie is no longer the property manager her word doesn't count. So if you need something from them make sure you get it in an email or something because their word doesn't count. And if you want to make it right your front agents know who I am and get it fixed.

FIRST OFF ALL 5 Star reviews are made to get discounts on new movers!!!!!! DO NOT MOVE HERE! if you want to pay 110$ a month for them to not take your trash out, or even better another 100$ for parking in a spot you pay for , just for someone else to take it anyways . This place for the price is outrageous. Staff is more useless than anything they get paid to do what they want not what the tenant wants or deserves. Had fridge problems multiple times where produce went bad. No reimbursements or anything just a simple “try unplugging it”. This place is also very unsafe in my opinion the doors either don’t work or stay propped open by other tenants to allow anybody access. For $1700 your best bet is to move elsewhere since day one i’ve regretted this move in decision and i’m not the only one, tons of others also feel the exact same frustration. And i get it apartments are pretty much all the same. But the amount of lies , attitude, and straight up disrespect i will no longer tolerate. Especially being since ive never missed rent, never late on rent , never complained about payment. Always on time and respectful to all staff here … Shame on you The Gibson and the The Gibson Staff!

Moving into The Gibson was heaven sent. Big big shout out to Monica and Betsy for all thier help. I want to say thank you to the entire staff for making it possible! Don't hesitate contact the leasing agents Monica and Betsy for your next move!!!!

10/10 assistance — the staff is incredibly helpful and always prompt when resolving any apartment-related issues. Everyone on the team is amazing, from the manager and leasing consultants to maintenance and housekeeping. Kassy is hands down the best manager I’ve had. She is very present and truly cares about all the residents. Monica and Betsy are also wonderful — they greet you as soon as you walk into the office and are always ready to help. The fact that they can communicate in Spanish is a huge plus, and they always make sure you leave with the answers you need. The maintenance technician, Jose, is amazing at what he does. He’s friendly, helpful, and available any time of day. The housekeeper Araceli also does an excellent job cleaning the common areas daily and keeping the property looking great for everyone. I would absolutely recommend The Gibson to a friend for its outstanding community service and care for residents. If you’re looking for a new place to live, I highly recommend calling to schedule a tour — you won’t regret it!