Indigo Pointe

I was a resident at this community for one year and unfortunately did not have a positive experience. During my lease, I had ongoing issues with loud neighbors that were reported multiple times but never fully resolved. I also experienced pest control issues early on. At move in, there were several maintenance concerns, including broken blinds in almost every room and damaged cabinets. These issues were reported to management via email (which I have documentation of). I was told they would be addressed, but they were never fully resolved during my tenancy. After moving out, I was charged for paint chips, carpet discoloration, and surface wear that were either pre existing or normal wear and tear. I documented the condition of the apartment at both move in and move out with photos. I was also billed for an amount that did not match the original move out statement provided to me. Additionally, I was told there was food left in the refrigerator, but no photo documentation was provided to support that claim. I believe move out charges should be transparent, consistent, and supported by clear documentation. I would strongly encourage future residents to document everything thoroughly and keep records of all communication.

The maintenance staff are incredible; thanks to them, the property is clean and organized. I highly recommend this apartment complex.

SO I LEFT A REVIEW STATING MAYBE A MONTH AGO ON HOW I HAD TO PAY $2,000 TO MOVE OUT AND NEVER GOT MY DEPOSIT BACK EVEN AFTER CLEANING THAT APARTMENT FOR 3 DAYS. JALISSA DID THE WALK THROUGH WITH MY HUSBAND AND TOLD HIM EVERYTHING WAS GOOD YET NEVER GOT OUR MONEY BACK SO THEN SOMEONE LEAVES AN EMAIL ADVISING THAT I EMAIL THEM SO I CAN GET OR TALK ABOUT MY DEPOSIT BACK STILL NOTHING ON GETTING MY DEPOSIT BACK AFTER I SENT THE EMAIL. THEN FRIDAY ME AND MY FAMILY ARE OUT FOR HALLOWEEN ENJOYING OURSELVES AND I GET A CALL FROM A DEBT COLLECTION AGENCY CALLING FOR INDIGO POINTE FOR $56. SO THEY OWE ME MONEY THEN BILL ME AGAIN AFTER HAVING ME PAY THE $2,000 TO MOVE NOW THEY ARE TRYING TO RUIN MY CREDIT WHILE I'M IN THE PROCESS OF TRYING TO GET A HOME. PLEASE DON'T MOVE HERE LIKE THE STAY HERE WAS NOT BAD BUT AFTER YOU MOVE IT'S JUST ABOUT STEALING MONEY THAT DOESN'T BELONG TO THEM.

I will only give my opinion. I have been living in the property for 5 months and I would like to thank the office team for helping me with my questions. The maintenance team is also very helpful in taking orders. They keep the property very clean and the 3 maintenance guys are very respectful and help the residents a lot. The property is very safe compared to other properties. 100% recommended, thank you all.

So far this apartment complex is great. I moved in 3/1 and I’ve only had a few issues with things leaking but maintenance responded quickly. The only thing I would change here is the gate opener. I wish you could just press a button on the remote and the gate would open instead of having to get out of your car and press it against a box. Other than that I love it here