The Union at River East

Went in to look at new place and was greeted by Manager Mrs. Isabel. Super sweet and kind. She helped me right away and got me into a new unit ASAP. I would definitely recommend if your shopping around for new apartments please stop by The Union At River east and speak with Mrs. Isabel...SHE IS AWESOME.

Im only leaving 2 stars because I truly loved my apartment. I rented at The Union since its opening in 2019 to 2025 (6 years). I truly loved my space, having an attached garage and a storage unit on property. However, the management of the building has ALWAYS been lack luster. The management company changed too many times to count throughout the course of me living there. Each time the customer service decreased. Over the last 3 years the management has been completely awful from the lack of communication to the negligent flooding and mold issue in my unit. The rent was raised every year yet no changes were made in the building. The security of the building was always compromised as door in the garage and the garage door itself stayed broken. You would think that after multiple renters cars had been burglarized (including mine at least 3 times) that management would make security a priority. They didnt. In all, corporate needs to take action against all of those working in the leasing office; specifically Isabel. Isabel is very rude and lacks empathy. Every time I asked her a question she always answered "I dont know"; which is extremely unacceptable for someone who is the "property manager".

The union river is apartment is the best apartment in all four words on the area as well. My experience, the management, the services the nice places super I am so happy proud of my apartment, which is leaving in the union River East apartment.

PLEASE DO NOT MOVE HERE!!! READ BELOW!! I don't even know where to start. This place used to be so nice and kept up with. In the last year this place has seen a management change more than 6 times and has been bought out by a different company as well. To start the garage gates into the parking garage have been broken for a year now. This issue has caused many homeless people to wonder in and sleep in our garage and they are very aggressive when you confront them. We have a security guard that drives in and out maybe once a day in the evening but that's it. The hallways have been painted but looks terrible with many unfinished areas and sloppy work all around. Our new maintenance guy (after 5 new ones) told us when he started there was 175 work orders that haven't been completed. It took themmonths to come fix our dishwasher I could only imagine other residents that need something more urgent. The key fobs around the building are always broken so it's hard to get into the building all the damn time. For how expensive it is to live here you would think they would care about their residents more. All we hear is bunch of "it's getting worked on" or "we will take care of it" but nothing ever gets done. The Union at River East really needs to step up and do something about all of this.. Update 8/21/23 the workers really took all the trash out into the street (see picture attached).

At first I did not have high hopes after reading some of the reviews, however I loved the location, so I went ahead with my appointment and tour! I have to say as a manager myself I was impressed with the staff. The manager was very professional. I ended up signing a lease and am very happy with my new apartment! UPDATE READ THIS!!!!! Our company housing nurses, the property was very very bad with crime and management! We placed many good reviews so our nurses would feel safe, However what you read in past reviews are ALL TRUE, management is rude and lies daily, car thefts are every few days, all you have to do is get a free police report status for the address. ho housekeeping, doors and gates have been broken for months,, DO NOT LEASE HERE!!!!!!!!!!!!!!!!!!!!!