The Reese at Eastchase

Mrs Cree was wonderful in helping navigate threw the application happy.

Overall apartments are decent - main issue seems they changed maintenance team and no one can contact resident and let me know situation....i have had plumbing AND ac issues for nearly 2 months....hope I am the only 1 or this maybe a bigger issue.

I have rented at the Reese at Eastchase for the past 13 months, and it has been nothing but a nightmare. First, they advertise the property as an up-and-coming luxury apartment. This could not be further from the truth. The complex is DIRTY. There are animal feces EVERYWHERE as well as broken beer bottles, joints, blunts, and even needles. Not only are the grounds dirty, but the apartments are nasty. When I first walked into my apartment, it smelled heavily of motel and cigarette smoke. It is hard to breathe in the unit at times because of how intense the smoke smell is. It also reeks of pesticides. Why? Because several of the buildings are infested with pests. Whether it be rats or roaches, the buildings have a problem with pests, and you have to pay a pest fee (included in the rent), but they won't even bring pest control to you or confirm if pest control has had the time to go to your unit. I have had issues with pests for most of my lease and have had to deal with it on my own because management does not seem to care to fix the actual issue; they only cover it up instead of getting to the root of it. You pay for valet garbage, but half the time the garbage company misses the trash for whatever reason, and then you're stuck paying a fee that you don't even get the service for. I can go on about how poor my experience was, but I want any potential renters to just understand that this place is not clean or safe. The gates do NOT close. They have been promising for years that they are upgrading security and installing an intercom system, but it hasn't been done yet. The gates are kept open at night. There are several homeless people that squat in empty units and go around trying to open doors to see if they have been left unlocked (mine included). I have had my car broken into, and when asked to get the security footage so I could verify and make a police report, I was ignored by the property manager. There are dogs that roam the property without leashes even though it is against the rules and I have had a dog jump on me as well as charge me and my small dog while on a walk. It is not safe. Even making complaints about all of this (and more), nothing was done for me in my 13 months of living here. If you are debating whether you should move into the Reese, please take the negative comments with the upmost consideration, as these are all people who are frustrated with management and know how bad this place is. The property has potential, but you're not renting for potential. You are renting for what it is. The only positive I have with the Reese is Cree and her commitment to doing the best she can for her residents under the circumstances. The pattern with the positive reviews is that they usually are praising Cree, and she deserves all the credit for making the best of this. Aside from her, everything here is run-down, dirty, unsafe, and expensive for what it really is. Please do yourself a favor and do not rent here.

I don’t live here, or have ever visited but work in the industry. And I just want to say. Whoever is in charge of marketing is so smart. I love the sign on the roof that says “tired of traffic? You could be home by now.” So good. I was a passenger and went straight to your website while I was in traffic. So good.

8 days since request a service. AC leaked. No response Update: still leak 05/29