The Haven at Chisholm Trail

Applied for an appointment here. Staff receptionist, Felicia was really great and knowledgeable on apartment availability and prices. She arranged to give me a apartment tour the same day. The tour sealed the deal of me applying. Excellent Customer Service!!!

just wanted to share how impressed I’ve been with the new management team at our complex. From day one, the transition has been smooth, and the staff has been incredibly responsive and attentive. Our property manager has gone above and beyond to address concerns quickly and professionally, always with a friendly attitude. Maintenance requests are handled efficiently, communication has noticeably improved, and it’s clear that the new management company truly cares about residents’ comfort and satisfaction. It’s refreshing to have a team that is proactive, respectful, and easy to work with. I’m really pleased with the positive changes and the level of service we’re receiving!

I had an amazing experience working with Delishea! From start to finish, she was professional, knowledgeable, and incredibly helpful. She made the entire leasing process smooth and stress-free, answered all of my questions promptly, and truly went above and beyond to make sure I felt comfortable and informed every step of the way. Delishea’s positive attitude, attention to detail, and genuine care really set her apart. She made what can be a stressful process feel easy and enjoyable. I highly recommend asking for Delishea if you’re looking for someone who is reliable, friendly, and excellent at what she does!

Madison Shepherd was excellent. From my first inquiry, she was friendly, professional, and very knowledgeable about the property. Madison took the time to answer all of my questions, explained availability and pricing clearly, and made the tour feel welcoming and informative. She followed up promptly and never made me feel pressured, which I really appreciated. I felt valued and well taken care of. Madison made a great first impression and truly represents the property well.

Do not move here, the AC has been broken for months and they just keep putting a bandaid over it. I’m writing this on the 4th day without AC and keep in mind they refuse to actually call in a professional to fix an issue that’s been going on for literally 7 months. There is mold in the apartments as well and it’s been a whole week since the request has been put in and no one has came to see it or fix it. For the love of god do not move here and save yourself the trouble. Apartments here are given to you half assed while outlets not working, broken handles and toilets that don’t flush. Management here is only here for a day and she doesn’t even do her job well enough to run this complex. Again I HIGHLY advise anyone wanting to move here or even look at apartments to try somewhere else, I promise you as soon as you move in you will regret it. 1400 monthly for no AC, mold, water damage, no working outlets, toilets that won’t flush, doors that are breaking due to excessive multiple paint coats and several handles that aren’t properly attached to the cabinets.