The Bowery at Southside

We walked into our new apartment and it was so bad. The carpet was ripped up and stained. The microwave and cabinets were dirty inside. The fridge drawers were broken. The stove handles covered in old oil and grease. A drawer in the kitchen was unusable. The whole place was generally covered in dust and dirt and clearly not swept or vacuumed well. They swore they would get these things fixed prior to move in. They didn’t. We complained and were told it was all cleaned and fixed. We walked in and the place was still dirty just with a stretched out carpet that’s still stained. We went back and forth about three times expressing our concern to have the place clean before moving in. This final time we were told they walked through to be sure it was all fixed and cleaned. It was not. I’m so disappointed and upset that I signed to live here when they can’t even get an apartment cleaned.

Unfortunately, my experience with the apartment manager has been very negative. She is rude, dismissive, and makes communication stressful instead of helpful. At times, her behavior feels racially insensitive, which is completely unacceptable. This has affected my overall living experience.

The staff is not the best. I got charged a late fee when i have it set up automatically and there are enough funds in my account. I got an email with a 75$ late charge fee. I talked to my bank and there is no record of the charge trying to go through. this was over the labor day weekend. I talked to the staff here and they said ohh well you will have to pay it. I tried talking to management and they said no one is there at the time. staff is not understanding and I dont think i will renew my lease here again,.