Overton Park Apartments

I've lived here for 23 years and I've seen many staff members come and go but before I go I want to say that the one person out of them all who I'll remember is Max. A very humble and kind young man. I hope he is recognized and appreciated for all he does.

Rose gave me a tour and she literally explained everything so perfectly, I couldn’t have asked for a better experience! She was so thorough, professional, and made sure I understood every detail. I also ran into Max during my visit, and he went out of his way to share additional information that was super helpful. Both of them made the whole process smooth and enjoyable. Honestly, 10/10 service from start to finish!

Rose, was the rudest leasing agent I have ever talked to. I would recommend talking to someone else, if you want a more peaceful experience. I asked about booking an appointment and if I was able to come in person or do I need to book one, the online website said 1:00 was available and I scheduled for that day. She said she has a 1:15 but wanted me to come after I told I her I couldn’t do that because I had other places to tour and she just got the rudest attitude with me and hung up on me. I don’t know what I said wrong or how my tone or anything could’ve affected her. But I loved the floor plans and prices of this place but I don’t be booking! Because of that nasty attitude of hers and the hanging up in my face because I was communicating with you that I couldn’t make it after two. I’m sure it was other leasing agents which I couldn’t get in contact with because it goes straight to her office which is not a good idea LEASING AGENTS!

I’m so glad Rose Quinones was my leasing agent at Overton Park Townhome. She’s new to the team, but you’d never guess it, her professionalism, knowledge, and dedication truly stand out. Rose took the time to really understand what I needed, and she worked quickly and efficiently to help me through every step of the process. She went above and beyond to get me approved and make everything as smooth as possible. Her motivation, positive attitude, and attention to detail made the whole experience a great one. Rose is a fantastic leasing agent, and anyone would be lucky to have her on their side! Thank you Rose!

Rose is such a wonderful delightful person to work with. She reached out to me when I wasn’t sure about things and got me situated. Just FYI the property safely are having issues with phone connections and is not any of the staff fault just technical so should anyone call and couldn’t get through know that Rose and her amazing team care and will be reaching out to you soon on a different number.