Hulen Park Place Townhomes

I have seen managers come and go from this property every since I've been here (3yrs). Ms. Nicole has done a good job with keeping this property looking good, prompt response with maintenance requests and addressing other issues on site. Keep up the good work Nicole!!!!!

Ms. Nicole is amazing. I’ve been here over 5 years and came across a situation and she was so helpful and understanding. It’s really a great place to live and even better with someone like Ms. Nicole.

Hulen Park Place Townhomes has been a wonderful place to live. The community is peaceful, well-kept, and feels very welcoming. The townhomes are spacious, comfortable, and maintained with care. The office staff is always friendly and professional, and any questions or concerns are handled quickly. Maintenance is reliable and gets things done without hassle, which makes a huge difference. Overall, it’s been a great experience living here, and I truly appreciate the quality and comfort this community provides. Highly recommend Hulen Park Place Townhomes!

I’ve lived here for two years. I’m on a month to month lease. My move out date is 12/16. I’d like to pay my prorated rent before I get charged late fees. Apparently the new manager Nicole doesn’t know how to prorate someone’s rent. She told me in order for me to avoid any late fees I would need to pay the entire months rent and then upon move out be reimbursed. I’ve lived in apartments and townhomes for 10 years and NEVER have I EVER had an issue with move out or prorated rent. Nicole is unresponsive. She doesn’t respond to emails or voicemails. The only way I have been able to talk to her is by PHYSICALLY trying to open the office door which is always locked during business hours while she’s inside doing who knows what. Before I went into the office to speak to her about my rent situation I saw her open the office door for an older black gentleman while he exited. She was smiling and walking him out. When I knocked on the door (because it was locked) she looked at me like “why are you here” I let her know I needed to speak to her regarding my rent situation. She said “ok” as she continued to stand there while I was still standing outside and did not bother to invite me in, so I made my way in. That encounter seemed very racist to me. She made me feel insignificant and kept interrupting me during our conversation. She has been hostile towards me from the beginning and will gaslight and say she never received any phone calls or emails when I have screen shots of emails I have sent to Hulen park place manager. No one informed the tenants of the new manager change. No suprise there. The exchange that we had was very interesting as she was making it all about herself- playing the race card. This is ABSOLUTELY disrespectful, disgusting and despicable behavior. I have emailed and called multiple times with no response. I try to get a response and get this??? No, I don’t think so. I will call corporate. I can not believe the way I was treated.

Couldn’t say more great things about this place if I could. Since Nicole became manager it’s been nicer living here. She is professional and polite. Our new maintenance is great as well my work orders get resolved in timely matter. Thank you Nicole for everything you doo