Colonial Apartments

To put things in perspective for anyone reading comments about this place in the future: I have never left a review for anything in my entire life. I’m not a Karen. However, it’s bad enough here that I feel it’s necessary. We’re six months into the lease, and nearly every maintenance request my wife has submitted remains unfulfilled. It’s nearly impossible to contact management—much less maintenance. The office is a ghost town most of the time. We’re not talking about nitpicky requests. These are legitimate health and environmental hazards. On some days, my kids can’t even ride their bikes in the street because septic water overflows from the tanks and spills onto the road. Despite my wife and I maintaining a clean, hygienic, and tidy household, we’ve developed a persistent gnat problem that is unquestionably due to maintenance negligence. The entire property has become a black-water marsh. There are countless days when you walk outside to the overpowering stench of human waste and stagnant water. For over $2,000 a month, my kids shouldn’t have to avoid riding bikes because of standing sewage in the street. Meanwhile, the whole property smells like a five-acre toilet bowl someone forgot to flush. DO NOT MOVE HERE!!!!!! The only favorable ratings on the reviews page appear to come from the office ladies.

Our ac has broken 5 times in a month. It is so difficult to get in touch with anyone in the office. The office in the community is usually empty. Phone calls go unanswered. The homes are pretty good. Lots of space. Storage is not so great. The lawns are kept up with fairly decent. I like the fenced in back patio but wished it included some yard.

I just wanted to hop on to say I had a great experience with a showing that I had with Claudia Avila. She didn't hover while my kids and I walked through, but gave us all the time we needed and made herself available for questions or concerns. Regardless of her being new, she was patient, understanding, attentive, resourceful, friendly, professional and I loved her integrity.

Patience and Haley are such a joy to work with! Since the property management changed things have been beyond difficult and the process has not been easy to deal with, they have taken it in stride and we always leave the office laughing. The maintenance man being back on the property has made a significant difference as there were a few months it seemed we had to wait an extended period of time to have basic things fixed. Derrick really shows that his heart is in it for the people that live here and he always goes the extra mile to be sure that whatever he fixes- he does it right! I’m not sure about the new management company but the office staff makes it such a pleasure to live here.

I just recently moved here and could not be happier. You get the country living, but are not far from anything! The property manager and leasing agent are very friendly and caring. I have had no issues with maintenance. They were quick to get someone out the few times I had issues. Quiet and nice neighborhood!