Sanctuary at Shasta

The best place to live in El Paso! Beautiful complex, huge back porches, you can sit in the hot tub and watch the sun set over El Paso and Mexico and it’s beautiful. Chelsea and management are amazing to work with! We loved it here!

I lived here for about a year and a half, and truly—it felt like the best place on earth to me. From the moment I moved in, I felt at peace, safe, and well taken care of. The amenities are a huge highlight: the pool and hot tub are well maintained, the gym is never too crowded (even has Pelotons!), and the walking trail offers some of the most calming views—deer sightings included! The sunsets here are breathtaking—I looked forward to them every evening. We often caught several neighbors coming out to view the sunset every day as well. You get views of El Paso, Juarez, and of New Mexico from this complex. Whether you're out for a stroll or just sitting outside, the natural environment adds so much beauty to everyday life. (Quick tip: go to the hot tub around sunset. It's worth it!) Management deserves a special shoutout. We moved here from Houston, so Chelsie managed the application process all remotely since we weren't able to visit for a tour with her. She answered all my questions, which were many, and sent photos/videos. That level of customer support was a deciding factor for us. We ended up having a major life change and had to move out unexpectedly, and Chelsie was incredibly empathetic, understanding, and helpful during what was a stressful time for us. That kind of human care made a huge difference. The community is also very dog-friendly. We lived here with our Labrador, and he absolutely loved it—especially the walking trail. It was a great place for both us and our pup to feel at home. Safety is top-notch. It’s a gated community with frequently updated gate codes, cameras on the property (a rarity in many places), and a strong sense of privacy. It’s a smaller, more intimate community, so you get to know your neighbors—which made me feel even more secure. I never had issues with deliveries, which is something I can’t say for every apartment I’ve lived in. Packages were always easy to receive, and I never worried about anything going missing. Maintenance was responsive and thorough. Any issues were handled quickly and professionally. The quality of the buildings and appliances really stands out. Nothing ever felt cheap or overlooked—everything was built to last and worked well throughout my stay. Location-wise, it was perfect—very close to many of our favorite restaurants like Hoppy Monk, Café Italia, and Evaga, with easy access to yoga classes in Montecillo. Sprouts and Whole Foods were just minutes away, making grocery runs super convenient. The only thing worth noting is that wind storms could get a little intense at times, but that’s more a nature thing than a property issue. I'm not from El Paso, but it's something locals get used to. Parking was easy, the community was peaceful, and the entire experience just felt like home. If I ever had the chance, I’d move back in a heartbeat. I found myself very homesick for a few months after moving away, as this place was very special to us. Thank you, team, for your hard work and care!