Woodhill

Sorry for all reading this is going to be quite extensive. To start off when i moved in i was promised a move in specific of 2 months free then when i signed my lease they told me it would be 4 months half off. Which i accepted. They also gave me the admin and app fee back as the special. When i paid the first month prorated the leasing manager nick told me to just subtract the 175 (admin& app) which i did. The next month they tried to charge me for it and it took 4 days of arguing back and 4th for victoria to realize they did not factor in that special but charged me a late fee. Secondly i moved in these buildings in august i pay the trash fee every single month the valet trash people dont even come to my door. I have email complaint, phone call complaints , i even have went into the office in person and nothing. I had to call ally trash myself to get a resolution. So i asked for a credit and they told me they cant do that? I cant get ATLEAST a 15$ credit when ive spent 60$ taking out my own trash?. Then nov 1 i was assaulted in my apartment which i want to add is by no means their fault. However i told my leasing agent at the time delilah. I missed out on work and i ended up being 4 days late because of this issue. She understood and even waived my late fee. However the day of the 5th(also the day i paid) she came to my door banging then UNLOCKED my door. I was half naked she did not announce herself or anything only reason she didnt get in was because i had the deadbolt on. I forgot to mention i made it clear that i wanted wood floors and they gave me carpet as well as when they showed my my now apartment it literally had 2 dead roaches in it. My apartment has needed to be treated like 2-3 times and i literally moved in at the end of august. I dont even eat in here because i hate bugs so much. It took them over a month to come fix my beeping fire alarm. And they BARELY respond to emails.