The Village at Rayzor Ranch

This “luxury” apartment is no doubt the worst place you can live in Denton. Been here for over a year and a half for some reason and have had nothing but issues and unresolved problems. To start off, the pool is frequently shut down in the short time that they do keep it open due to visible green bacteria everywhere. All of the “new build” foundation is sinking. Doors won’t open or close fully. Same with the windows, there is always a constant draft coming in. You can also see chunks of wall where is has fallen apart. I have paid for the bug and pest “services” the whole time I have been here, and they have yet to spray or do anything once. Beware of all of the flies, bugs, and maggots from people leaving their trash in the hallways. Maintenance will go into your apartment as they please to “check for leaks” and other random things. The WiFi literally never works and there is no cell service. Cars are always being broken into and stolen from the parking lot. We have had some insane issues with the upstairs neighbors yelling, stomping, fighting, and their nuisance dogs that I’m pretty sure big boy beats. He walks the two very aggressive dogs at the same time and as soon as they see another person or dog, they start dragging him down the road trying to maul anything they see. We have already put in MULTIPLE different complaints regarding our issues and have received 0 responses or any confirmation that anything was said to them. You can try to call the front office but the lady will NEVER answer. The same arrogant lady is always in there and will never return your voicemail or help you do anything. They have the same excuse. Every. Single. Time. “New management” I have seriously been told this 10 different times. You can try to send any questions/complaints to the email the lady gives you, and you will receive no response from them either. There is dog poop all around the whole complex since no one cleans up after their dogs. Seriously, this place is horrible in any which way that would make an apartment feel like home. You will not enjoy staying here and waste your money. Videos are all from different days. It is literally like this 24/7 all day and night. Management will do nothing. Literally nothing. Save yourself. Look at the other reviews.

The property is conveniently located within walking distance to shopping and entertainment. Key fob access required to all spaces. Apartments come with luxury amenities, high ceilings and washer/dryer units. 2 story workout center, work from home office space, pickle ball court and dog park. Our leasing agent Vashawn was absolutely stellar. She made us feel like old friends from way back when. Her professionalism showed how much she truly enjoys her job.

Lived here about 18 months. My apartment leaks every time we get a big rain. I went 6 weeks this summer without a working dishwasher. Pool that used to be year round closed "until next year" because it appears they were tired of maintaining. And my lease is more because I have a "pool view". That is the pool in the picture not a fishing pond. Too many nicer and cheaper options around to justify living here. If you look at recent comments, you will see a theme.

Do not live here!! Awful. My apartment flooded in June and nothing has been done to repair it 3 months later. The base boards are falling off the wall. I’m constantly dealing with insects because management hasn’t paid their pest control contract - yet I’m still charged a monthly pest control fee. The insurance purchased through the apartment has yet to respond to an email since June. The front office has been receptive but no one can give me any real answers on when any of this can be fixed. 100% would NOT RECOMMEND anyone move here for the foreseeable future. If you want to feel comfortable in your own home then live somewhere else.

The apartment complex is built horribly. Everytime it rains, our apartment floods. When we wash clothes, the appliances leave black streaky marks on clothing. The disposal breaks every other week, and the dishwasher doesn’t clean the dishes. The AC in our building has been broken for months. We have complained about the smell and cleanliness of the apartment hallways and building for months and nothing has been done. After speaking with other residents, they seem to have the same issue. The gym is never cleaned. The AC in the cardio area doesn’t work. For over a $2,000 and “luxury” living, I expect way better. Update: Maintenance came, and said “everything looked good” and “here’s how to fix the disposal on your own”. We had to ask them a second time to come back, they did, and allegedly fixed everything. Another storm came on 6/3, and the balcony door that was “fixed”, leaked water again, as well as the windows. As a resident that lived here from 2022-2023, then came back late 2024, I am really disappointed. September 5 Update: This complex is severely mismanaged. Maintenance is nearly nonexistent, and when issues are “fixed,” they are done poorly and without lasting results. Every time it rains, water comes through multiple windows and even the balcony door handle, creating serious risks for property damage. The property is dirty and neglected(hallways and the gym smell as though they have not been cleaned in months). Management also ignores repeated noise complaints, allowing disruptive noise at the pool and pickleball court to continue well past midnight. These ongoing problems demonstrate a complete lack of care for residents’ well-being. I strongly advise against living here unless drastic improvements are made.