The Remington Apartments

It's a great place to live. My stay was short but wonderful. Go there and talk to Karina. She's a ray of sunshine and will help you with everything related to the place. I recommend it and her service is 100%.

Well I wasnt going to but here we go. We have lived here since before the pandemic and have always loved it but the constant changing managers and the towing is Wrong! My Very disabled mother who has a note from the doctor that she must immediately be on the 1st floor for safety reasons (months ago I add) has been stuck on the second floor. Everytime she goes down, or up the stairs, she is risking a severe accident per the doctors words. I take care of her completely alone with Zero assistance and I am almost 50 with a bad foot. When I brought this to the office months ago, first they wanted Another deposit and were gonna raise our rent over a hundred a month to put us in a unit 100 square feet smaller. They said they would let us know YET there has been zero hurry. Multiple bottom apartments have opened yet nothing, much smaller I mean. My mother can not even walk by herself yet we are punished because we cannot afford anymore because I can only work gig jobs being a full time caretaker. Our car was towed a month ago because the handicapped placard expired by a few days. They now have like 5 towing companies and all said they did not have my car. I called the police and had to have them call the criminal tow company to admit they had my car. Corporate did waive the fees but my car was completely destroyed by the tow place. It would not start or even shift to neutral. I have called, emailed, even emailed the state but not one returned call or email. I have been walking to work at 3:30 am over a mile each way with a bad foot that healed wrong because I could not afford medical. This place has put my mother at Danger, she is trapped in the apartment without me, all over raising our rent Even with doctors notes. Second the CRIMINAL towing company that basically stole our car is one of the many corrupt companies they have. I can’t even have friends because 5 minutes after they park, they are towed if not checked in. This used to be a glowing 5 stars but now it’s a death trap for my mother and slowly taking from people who have nothing………

Went yesterday to do a tour of the Merlot floor plan because I got notification that there was an availability open to this floor plan.The lady had just came out the restroom area and asked if we needed help, I said Yes, I signed up to get notifications on this floor plan and the lady that “helped” us told us straight out that there’s nothing open, I told her that I got notification saying there was and she said “The website don’t know what’s open and it will let you set an appointment for something that is not open.” She didn’t even check to see if there was or wasn’t. I wanted to go back to The Remington due to us having a great relationship with them years back when we used to rent from there, the management was awesome and very helpful back then but, after this experience, it definitely changed my mind super quick.

Just a shout out to the ladies at The Remington Apartments in Lewisville. Flawless customer service! They went above and beyond to help make my move stress free, and welcoming to the community. Hats off ladies, and thank you so much. 😊

If I could leave no stars I would. DO NOT LIVE HERE!!! They have made me continually regret resigning my lease. They will charge you for dog poop that was dropped when they were cleaning out the bins. Tried to say I left it, even though where they found it I never ever let my dogs potty there. Now are charging me $250 for something I did not do. They make everything difficult and are not helpful at all I have never regretted living somewhere like I have here. I absolutely can’t wait until my lease is up Also warning the dog park is full of discarded cigarettes on the ground, totally not safe. Adding to the response of the area they found it in is an area I NEVER take my dogs to. But is where they carry the bags from the doggy station by If I had left it I would have no problems with paying it. But as a resident of 3 years. Why the hell would I suddenly start not picking up after my dogs