Emerald Lane Apartments

I live here now. It’s been a nightmare for 3 years. I thank god that I’ve put in the work to afford my own place and soon I’ll be moving out. With this said here are the major things that weren’t addressed to an acceptable solution. 1) Trash. There’s always cigarettes bud, beer bottles, beat up half broken cars around the properties. The residents trash bin is even placed in an unreasonable spot for all the residence with no talks of improvement. 2) Loud music after hours. For months especially in the summer I would come home to loud music. I can forgive 10-11pm but music playing and/or loud noises stay persist throughout the night til 3-4am in the morning. It seems to be a huge Latina culture of folks that’s responsible. The front office was useless and provided no help for a resolution. Even though they have cameras. Not a cop caller but when it became so aware they weren’t afraid of anyone at the complex, I had to call on 4 separate occasions to make a dent into get some quiet time. They just got smarter. Fornately, for separate reasons, some of the residence couldn’t afford to pay rent. 3) Stolen property/ Property damages. As I mentioned, there are cameras but they’re positioned in a way that doesn’t cover personal tenant property. Example. I pay for a parking spot and every vehicle I’ve had has gotten damaged in the same area on the same side for 2 years. Filed a claim twice and got paid out because of the damages. They claim to not be in line sight, so I just frankly ask where should I park. No solution outside of “we are working on it” has never surfaced. I had to physically confront neighbors to protect my property. Which leads to my next point with stolen package. Even with Amazon packaging and pics, if you have a delivery, plan to be home on time so that packages aren’t stolen. They don’t have a safe secure system to protect anything other than paper mail and sometimes those mailboxes get beat up and broken into. Lastly I’m attaching pics that helps paint the picture. Couple from my apartment where they “upgrade” the units for some sort of Google package. Notice the craftsmanship from work that was done 2yrs ago and how it was left. 4) Outdated units, unprofessional fixes for damages inside of the apartments and no sense of urgency for major repairs. We’ve had the same air filter in our unit for over a year. No accountable and it’s hard knowing who runs the place, the office or the intimates. Ultimately you pay for what you get, there definitely a level of decency that should comes with living in apartment. Flat out, no one in management cares if it isn’t pertaining to collecting tenants money. Sad place to stay and live. Again I Thank God I’m in a better place finically, and mentally. When you know better you do better. The goal is for this property and the property management do better. I have attached photos. The ones to kind of show what I’m saying and ones that show the level of craftsmanship of the maintenance. This is the “upgrade” price increase they forced on me 2years ago. It included an upgraded digital thermostat, redone bathroom and that Google Siri thingy that still to this day, they never came to finish hooking up.

I've Lived Here 6 Months Now! And Being Here. I Feel Safe,Apartment Is Very Modern, I Can Say Enough About How Incredible The People In The Office Are To Us Tennants. Great Place To Live!

Lived here 2 years, my biggest issue is pests. Roaches are terrible despite regular pest control. My neighbor got infested with bed bugs, and they treated the unit WITHOUT INFORMING ME of the issue, so then I had to deal with a bed bug infestation in my unit. They never mentioned it to me and when I called to complain abt the bed bugs, they asked me questions like “where have I been” or “who have I let come stay with me” when they knew damn well the whole time where the bed bugs came from. They let me get eaten up for weeks before I was finally able to figure it out. My car was vandalized out in the front parking lot, when I tried to get video footage from security cameras, I was informed they are not functioning cameras. Management calling and threatening me with eviction all the time for playing music at a reasonable volume DURING THE DAY. Bathtub chipping paint and clogging up the ENTIRE two years. I asked to be fixed MULTIPLE TIMES, only to be ignored. You can’t choose to use the ac/heat until the management team decides to switch it from one to the other. Hot days in spring are spent without ac. And cold nights in fall without heat

We have only lived here since September of last year. For the price, the place is pretty nice. The new owners have made lots of improvements to the property and I understand there are plans for more. The apartments are older and with that comes a little bit of issues, but the manager is quick to act with fixes. The apartments are pest free. That was a BIG plus for me. Nice grounds. Kept groomed very nicely. I love it here.

I have lived a lot of places. But I just have to say since James has taken over these apartments life has become so much easier. That is why I am giving him a five-star review. For one he is a real person down to earth someone you can definitely talk to he is quick to help solve your problems and he deals with any issue thrown his way. He's made these apartments worth living in. He is constantly making this a better place to be. His ideas and his hard work shows. You can visably see a difference. Emerald Lane is definitely on it way to being top notch. I would recommend these apartments to anyone especially since he has taken over. He has taken this property by storm. He is big on communication and I personally believe that communication is the key. When I do have to leave it will be one sad day, simply because having him as a landlord has been one of the best things that's happened to these apartments and to myself as a tenant especially. Keep up the good work James on making the apartments here on Joyce Lane number one. Rene'