Windsor Fitzhugh Apartments

I had a great experience touring Windsor at Fitzhugh thanks to Talia Young. She was incredibly welcoming, knowledgeable, and took the time to walk me through multiple apartment options so I could find the right fit. Talia was patient, informative, and genuinely kind throughout the entire tour, answering all my questions and making the process easy and enjoyable. You can tell she really cares about helping people find the right home. If you’re considering Windsor at Fitzhugh, definitely ask for Talia — she’s fantastic. The property is also sweet and dunks on the completion in the area, value per dollar

From the second of entering the leasing office, you are greeted with a wonderful welcome! That chalk board with my name on it, certainly gave me 1000% positive vibes which in turn matched perfectly with Talia’s personality. 5 star Customer service is very very rare these days. She was extremely nice, cheerful and professional. Such a likable human! It was a toss between Fitzhugh or another community we were interested in. We chose the other one only because of the commute for my husbands job. Otherwise Fitzhugh would have been it! Honestly , it would have been for Taila. She certainly sold customer service like no other and was super genuine! Never know what the future holds! So if you are looking around Knox / Henderson- She’s your girl! Thank you Taila!

I’ve been torn about writing this review because I truly love the staff here, and this is not a reflection of them. I lived in this community for a few years and wanted to share my honest experience. I really loved my apartment—it genuinely felt like home. The size, layout, and features were great and met my needs well. Unfortunately, this ended up being a typical Dallas rental experience. You move in at a good rate, then face large renewal increases since most people don’t want to move (one renewal was $150). While the staff always tried to work with me, I now eventually decided to move out, which was disappointing—especially seeing my unit later listed for significantly less than what I was paying and offered. The location is good, but the sense of security was concerning. I experienced a break-in on an upper floor (I know others have too), which left me feeling violated and uneasy in my own home. I was also genuinely worried about my dogs’ safety after that incident. Management was kind and responsive, brought in new patrol services, and while entrance doors tend to break, repairs are handled quickly once reported. Overall, it’s not a bad place—the gym and pool are solid amenities, and the staff truly cares.

This has been a great place to live. The community is nice, and management is very supportive. Kenya, the manager, is extremely helpful, professional, and always willing to go the extra mile. Her professionalism makes a big difference!

Highly recommend living here! From the staff to the neighbors, everyone has been incredibly welcoming. Talia made the move-in process smooth and stress-free. The location is fantastic, close to so much around Dallas, and the community events really help bring people together. You can tell they genuinely care about the residents. If you're looking for a place to live in Dallas, definitely check out this community!