Village Drey

I lived in The Drey apartments for two years. After moving out, I sent a package there by mistake. I went to ask for it the next day; they said that they would look for it, then let me know once they found it, but I never saw the package again. Someone stole it. Apparently, that’s what they do. It's a shame; it seems like they don’t get paid enough, and they covered it up for whoever did it. I couldn’t believe it. I reached out to the main leasing office i was told that there was nothing that they could do about it. The least you can do is to teach your employees some decency. Be aware of thieves in The Drey leasing office.

SAVE YOURSELF AND DO NOT MOVE HERE!! I moved into this community with high expectations, but unfortunately, my experience has been the complete opposite of what was promised. Before signing, I was shown a unit that had an overwhelming odor of dog urine. I was told it would be treated with an ozone machine and improved, but after signing, another leasing agent admitted that they had been unable to rent that unit for the same issue. This was never disclosed to me beforehand. When I refused to take that apartment, I was moved into a different unit—but was then told my rent would be over $1,500 more per month than what was originally discussed. Only after showing proof of our prior agreement was the original rate “approved as a one-time courtesy.” Since moving in, there have been multiple unaddressed and ongoing problems: • I pay for a backyard that was promised to have grass installed—months later, it’s still just dirt/mud. • The yard is now infested with dirt daubers/wasps, making it unsafe for me or my dogs to use. • My sliding glass door does not close or lock properly; despite multiple “repairs,” it still doesn’t work, especially in the heat. • Requests to maintenance are often met with partial fixes or dismissive responses. The most frustrating part is the lack of transparency and accountability. When I needed to extend my lease briefly, my rent was suddenly increased from around $5,500 to over $9,000 for one month—something not clearly outlined in my lease. When I asked for senior management contact information, I was refused. While the community amenities may look appealing from the outside, my experience has been filled with misleading information, unfulfilled promises, and unresolved maintenance concerns. If you value honesty, responsiveness, and well-maintained living conditions, I would recommend looking elsewhere.