Vance at Bishop Union

Submitting this review with the caveat that the building is currently transitioning to a new management team so I'm hoping these issues will be resolved soon. However, this is the third management team in the 1.5 years I've been here, so my expectations are pretty low. PROS: great location, I love my neighbors, and I've generally had a good experience with Freddy and the maintenance team addressing my tickets in a timely manner. CONS: Current management has stated their intent to provide notice regarding remedies for the following issues listed, though specific details and deadlines are still unknown as of Sep 04. A broad promise to issue a statement was provided in response to direct email communications from a group of concerned residents. The primary issues I've flagged to management are as follows: Rat/Roach Infestation + Trash – There have been multiple reports and sightings of rats and roaches, which poses a significant health concern and violates city code. The first report I'm aware of dates back to late July and it is now September. Although management has acknowledged this issue in private communications, no community-wide notice has been issued and treatment plans have not been disclosed. The improper use and maintenance of trash chutes and receptacles exacerbate the pest problem, with little evidence of penalties for tenants who violate trash policies. These issues risk the health and comfort of residents, our pets, and our guests, and there is a concern that pests could enter units if windows or doors are opened. Security Breaches -  As recently as Labor Day weekend, multiple vehicles were subjected to break-ins in the gated resident parking garage. This is not the first case of property damage occurring to tenant vehicles in the resident garage. There have also been multiple occasions in which tenants have encountered uninvited non-residents who have accessed our building with little to no reassurance that adequate measures have been set to prevent these instances from reoccurring. Elevator Maintenance + Access - Elevators are frequently out of order. Currently, the retail elevator screen is broken and has been for at least several weeks which has impacted our ability to accept/receive deliveries and host guests. Management has just now issued a statement regarding this repair, likely due to pressure from residents. There have also been problems with fob/door access at times. In one instance, I was being followed on my walk home and when I tried to enter the Neely St. entry, I was unable to open the door so I had to run around the building to the lobby entrance.