The Willows on Rosemeade

I would give The Willows on Rosemeade 0 out of 10 if I could. My experience here was absolutely terrible from the start. When I moved in, the apartment was NOT cleaned at all. There was a strong roach smell throughout the unit, and spider webs covered multiple corners like no one had inspected the place before move-in. It was genuinely disgusting. The doorknobs barely work, some don’t latch properly or get stuck halfway. Everything about the property feels neglected and uncared for. To make matters worse, the management is completely unhelpful and unprofessional. They refuse to take responsibility for anything and flat-out denied my request to switch units despite all the issues. They also promised me a 50-inch TV upon move-in as part of a promotion, which I never received. And after all of that, they have the nerve to charge $1,500 a month for this! The price does not match the quality or the condition of these apartments in any way. Between the filth, the bugs, the broken fixtures, and the terrible management, this has been one of the worst living experiences I’ve ever had. Save yourself the stress, frustration, and money — The Willows on Rosemeade is an absolute nightmare to live in.

This apartment management company is the worst to ever do it. There was a fire my complex about a year and a half ago. They had just taken a month of rent from me which I was promised in return. Never have seen over a thousand dollars that should have been returned. Ignorant and incompetent management runned rampant. During the whole issue, the manager was more concerned with ordering pizza than actually assessing the situation. Numerous issues of maintaince requests that didn’t get completed. Got so many excuses from they’re busy to it’s not that important to they’re only working on emergencies. If you don’t want to absolutely regret moving somewhere, then keep looking, because this place will make you miserable. Priderock: you owe me my last month’s rent from April 2024. Shame on the entire company for having such little care for the residents of your properties. As this is not the only poorly run property you have.

Got my apt keys last Friday, It's rained inside my apt twice this week. 🤦🏾 You get what you paid for. Obviously they had had this issue before, as I take a closer look at the ceiling and lights this is definitely not the first time.😡 Update in Response to reply: Thank You, but I've called 6 times today with no answer so I left a message on the emergency hotline because I ran home to check the restroom at lunch and it water everywhere. I can't deal with maintenance issues and work my regular job. Another part of the ceiling is leaking. I can't buy enough buckets and towels to cover the water that coming down. I haven't even gotten to the things on my damage inventory sheet still not fixed. First day my oven was missing 3 knobs, they put them on wrong when they came, I rearranged them, the top the ovens wasn't working the guy fixed it and now the oven doesn't get hot enough on the inside. I love to cook so this is iratating. Safety issues the lights in the Front and Hall way are out so you can't hardly see at night at your own door. 🤦🏾 Lord I stay here in 2015 to 2020 and never had these issues before that why I moved back. As managers Mulian and Mellissa stayed on top things back then. **RIGO from Maintenance is the best, got my ceiling fixed and the roofers out. Thanks he also makes follow up calls after the contractors have visited. **