The Village Chase

We just moved out of this apartment and I could not be more excited! I would not recommend staying here. It is extremely run down. I was shocked when we moved in on the first day. The apartment they show for stage is tremendously better kept and looks much nicer the way they have it all done up. While we stayed here our outlets would continue to go out all the time. I get that it's an older unit, but that Is not fair given rent was pretty pricy. You can get a much more modern and updated apartment in Dallas for the same price you will pay for this one. The reviews warned about this and I should have listened. Hot water would also go out all the time, you think that wouldn't be that big of a deal, but it's very annoying. Here are just a couple of the many frustrating things we dealt with in the short year we lived there. I am so happy with my new apartment and glad we got out of there. There is a reason they have a 3.3 stars!

I felt compelled to share my experience living in the Chase for over a year because I'm still shocked at the acceptable standards here for the staff. I'm just blown away that they believe they're providing a safe and habitable home yet force me to breath in moldy air while waiting for my ceiling to collapse. I had a leak in my bathroom for over a month that was "fixed" by duct taping foam over the leaking pipe. Instead of replacing the foam board underneath that was covered in mold, they just left it. I submitted two maintenance requests and I've had multiple phone calls about it, but it's still here. I breath in moldy air everyday because the staff doesn't care. My friends call my apartment the Leaning Tower because, as the pictures will show you, nothing was installed straight. My sink, toilet, blinds, air vent, and light switches are crooked. Not to mention the large crack in the wall that grows bigger everyday that I notated on my move in form, but they haven't even bothered to patch. They didn't even install a junction box in the electrical outlet for my tv so it's just a free floating plug in the wall. Very safe. The carpet had brown spots throughout the apartment the day I moved in and the vinyl flooring in the bathroom was already peeling. No response about getting it patched or replaced. I want everyone to know exactly what you're signing up for when you move into the Chase and that there's a reason why they won't let you see the actual apartment you're signing up for until your move in date.