State Thomas Ravello - Dallas

This place is an absolute disgrace, run by management that is either profoundly incompetent or openly indifferent, possibly both. The garage gate is a perfect symbol of this property. It is broken more often than not and has been literally held open with a tow strap instead of being properly repaired. That is not a temporary fix. That is negligence. Management repeatedly chooses the cheapest and laziest escape from doing real work, regardless of safety, security, or basic common sense. There was a hole in the hallway ceiling for nearly a year. Not days. Not weeks. A year. Somehow, during that time, management had no issue continuing to bill residents for amenities like pest control and maintenance, services they either do not provide or are spectacularly bad at providing. The so called amenities are a joke. The grill has been broken for over a year. The gym water fountain does not work. Common areas are dirty, poorly maintained, and clearly ignored. This is not wear and tear. This is outright neglect. Trying to contact the management office is an exercise in futility. Calls go unanswered. Emails disappear into the void. Accountability is nonexistent. They are happy to take your money but completely absent when it comes time to do their jobs. Parking is chaos. Rules are enforced only when it is convenient for them. Residents routinely park on the wrong floors with zero consequences, but if you park in a non reserved spot with a loaner car, good luck. Even though management makes it unnecessarily difficult to register temporary vehicles, they will tow you anyway without hesitation. Predatory towing seems to be one of the few things they actually manage efficiently. Trash service is another scam. It is supposed to run most days of the week. It does not. Trash piles up. Service is inconsistent at best. Residents still get billed regardless. Pay first. Receive nothing. And then there are the fire alarms. They go off two to three times a month, almost always in the middle of the night. Management knows these are false alarms. They know it is a recurring issue. They still do not do a damn thing to fix it. Enjoy losing sleep for problems they refuse to address. This property is not just poorly managed. It is actively mismanaged. There is no pride. No accountability. No respect for residents. Management here could not run a snow cone stand, and even that would probably be closed half the time with the lights on and no one inside. Do yourself a favor and live literally anywhere else.

We do not recommend this building and will not be renewing our lease again after this term. While the unit itself is kind of nice, the overall living experience has been consistently frustrating due to ongoing, unresolved issues. Fire alarms go off frequently, including in the middle of the night and early morning, and often last for long periods. Despite the frequency, these incidents are repeatedly described as isolated even though they have occurred throughout our entire tenancy. Elevators are frequently out of service for weeks at a time, which impacts daily life, especially since parking on our floor is rarely available. The parking garage gate repeatedly breaks and remains open for extended periods, creating serious safety concerns. The outdoor grills have been unusable since we moved in. Common areas are often dirty or smell due to the mandatory valet trash service, with no option to opt out. We have also experienced package theft and received little to no meaningful support from management, raising further concerns about security and responsiveness. We re-signed our lease only because we were unable to move within the next few months, not because these issues were resolved. Based on our experience, this is not a property we would recommend to future residents.

Fire alarms constantly blare in the middle of the night and all they do is send a meaningless apology email the next day. The parking garage gate has been broken for weeks and they have yet to repair it allowing anyone to enter and leave whenever. Clearly safety is not a priority here

I have genuinely enjoyed my apartment at State Thomas Revello and never expected to be writing a review like this. Unfortunately, after 12 months of living here, I can no longer say I feel safe. My car was stolen the day after I left for a trip. I received a call from a detective (not the apartment complex) informing me that my car had been used in a robbery and is now totaled. I am now without a vehicle. What makes this worse is that out of the 12 months I’ve lived here, the parking garage gates have been broken for roughly 40 days. This means anyone can freely enter our garage at any time, which creates the perfect opportunity for theft. My situation is proof of that. The most disappointing part is the complete lack of response from management. I have emailed and called multiple times over the past week—five times total—and have received zero communication or support. I re-signed my lease before all of this happened, and now I deeply regret that decision. Friends of mine who live here have already started moving out, and another friend who planned to move in chose a different complex after hearing what happened to me. I truly loved my apartment, but safety and communication matter—and right now, both are severely lacking. I hope management takes this seriously, but based on my experience, I cannot recommend living here.

We have lived here for almost 3 years and love it! Besides the amazing view, the apartments are great for the price. The staff is very friendly and attentive to the residents. Thanks so much to the awesome Apartment Life Team- They hold wonderful events in the community, such as holiday parties, wine & cheese, and midday fruit parfaits…. just to name a few. These events help us bond with neighbors and build family within the community.