St. James Apartments

I had a scheduled tour at 11:30 AM. I waited until 12:05 PM before the agent returned. When he did, he abruptly asked me to move from the seat I was in so he could assist other individuals who toured during my scheduled time. I calmly explained that I was on a time constraint and that my appointment had been missed by over 40 minutes. His response was simply, “I am aware, but I’m the only one here,” delivered in a dismissive and unapologetic manner. This experience was extremely disappointing and unprofessional. For a community charging $2,000+ per month, I would expect significantly better service, communication, and respect for scheduled appointments. Due to this interaction, I will not be considering this building, which is a genuine disappointment. I believe this situation warrants escalation, as the handling of prospective residents reflects poorly on the property. This was a gentleman with glasses working 12/20 in the morning. He should have at least been somewhat apologetic for the 40 minute delay and offered to reschedule. Instead he insisted we stand up out of our seats and move. That was all he said. So unbelievable. Don’t hire people who don’t wanna do their jobs.

St. James has the best events for their residents! These events include pizza night, coffee in the morning and wine nights! These really do make the experience living here just so nice. These events make St. James stand out when looking to find an apartment to live in.