Shoreview Flats

I have been a tenant here at Shoreview going on my third or fourth lease but wanted to finally highlight some positive things that I have seen on the complex. Since moving in here, there have been a ton of staffing changes in the office and with maintenance. I know a lot of people come on here to complain but over the last year we have seen some positivity finally! I believe the manager's name is Jessica. Since living here, she has been the only manager that has stuck and been here the longest. Javier and David I believe is the head of maintenance and he is nice too. The property is so much cleaner, the response time is same day mostly instead of calling and calling the office or coming by when nobody answers the phone to find nobody in the office and they have more activities for the residents on a more normal basis. I work hybrid so I see a lot more than people who aren't here during the day, and to see the manager and the guys walking around and her helping the guys during the recent storm is refreshing because that used to never happen. Everybody here seems to be more focused on the tenants than before so I wanted to come on here and give them their flowers since I have seen mostly negative reviews. Is the complex perfect, no but show me one that is and compared to where we started, its ten times better than where we were before. So thank you to the Shoreview team for getting things back on track. I can't imagine it was easy but very much appreciated.

I find these reviews funny because they’re always a mix of folks who just moved in, folks who’ve never lived in apartments before, and folks who just lack public etiquette. Apartment complexes are melting pots of all three — kind of like grocery stores. Think Dollar General versus Central Market: you get what you pay for, ladies and gentlemen. I’ve lived here for three years. Some of the comments about fees and maintenance are true. We’ve gone through three different managers, and guess what? This one’s the best. (PS, I’ve seen the manager once she doesn’t know me, and we’ve interacted with awkward hello lol) She’s given the maintenance and cleaning teams the tools they need to actually do their jobs — and she tackled the biggest project of all: repainting the entire facade of the complex. Was communication rough? Absolutely. But it’s done. Kudos for that. Can things be better? Always. But we also need more residents to fill these apartments, so the little things that annoy us renters can actually get addressed — like better security at the pool, which the whole neighborhood loves to crash. That front black gate has been a joke since I moved in; it’s often propped open on weekends. Either make it fob-only access or just get rid of it. And while you’re at it, scrub the pool — she looked crusty this summer. Add that to the dock it of 2026, I’m sure it’s in the budget! Parking and garages: same as anywhere else in Dallas. We all think we’re outstanding citizens, but some of us park our pickups like Helen Keller in the inconvenient places, while others peel in with lifted Jeeps like maniacs and unload 6 kids out of one jeep… impressive… lol… A handful of us just quietly respect each other. Have cars been scratched? Sure. Probably mine once or twice. Again, you get what you pay for. Trash- has been picked up for me every time. I read the rules on the paper that were given to me on day one. Bag it, don’t let it leak, breakdown your boxes. Oh yeah and don’t forget make sure it’s out after 5PM! If you work odd hours well you’re SOL. Also thank you to the manager for power washing the trash room, and adding the diffuser to it so it doesn’t smell like garbage in the hallway anymore! 2022 was a smelly year. Security has actually improved — taking away pool (billiards) privileges helped cut down on random kids hanging out downstairs. We don’t have computers or printers anymore, and honestly, that’s for the best. Gym: sad but functional. Other Greystar properties do it better. The layout isn’t great, and the equipment’s limited, but technically you can still work out every muscle group, so I digress. Can you hear your upstairs neighbors? Yep. Just like at every other apartment complex in America. You get what you pay for. Does it smell like weed sometimes? Sure does. But it’s 2025 — get over it. Long story short: this building has improved a lot since I first moved in. Some inconsiderate neighbors have moved out, and more respectful ones have moved in. It’ll never be perfect, because life isn’t perfect. If apartment buildings were grocery stores, this one would fall somewhere between Kroger and Target — maybe a few Sprouts or Trader Joe’s folks sprinkled in. And honestly, those are the quiet ones who just want to no trouble. No one is perfect folks. You chose to live in an apartment complex with hundreds of people. Don’t like it buy a house! I know they’re expensive as heck! Right! So I live here too. Get over it. Bravo to the new manager — you’re doing a tremendous job. And if you made it this far… thanks for reading! 😂