MAA Worthington

Any maintenance is always done incredibly quickly- the team is great at working with directly with tenants to make sure any concerns are addressed. A special shoutout to Peter who works with the maintenance team as he was able to address the small number of maintenance requests I had within 24 hours. Thank you!

MAA Worthington took over $4000 out of my account as month-to-month rent after I had already moved out at the end of my 13-month lease term, with 60 days NTV given, with my unit listed on the website as available for move-in, keys turned in, and my NTV document signed and acknowledged in writing. They had to mail me a check for the refund that I had to wait over a week to receive. This could have been life-altering for someone, and there are no excuses. You should factor in $50 to your rent for a parking space, otherwise you may be out of luck some days. If you do, you might not actually have access to it though, as the spaces are so small that other cars will frequently park way over the lines into your spot. Towing doesn't happen. You can call the number, listen to a recording for nearly 10 minutes, just to be told to leave a voicemail. They also don't tow at night, when it is most important to have access to your spot since spaces are sparse. My unit was on the top floor near the elevators, and they were not only frequently non-operational, but also consistently made a loud banging sound. At one point, management decided to operate the elevators without the silencer in place, causing a banging sound loud that multiple neighbors had to leave for the day. They shut off the AC for roof repairs when it was 80 degrees all week. The roof repairs also happened outside of the hours specified. I won't specify how, obviously, but there is a glaring gap in the fob entry system. It's easy to get in without one. I would have probably given 3 stars since the price reflects what you get, and I didn't have any other issues besides the ones I mentioned, but they did "borrow" thousands from me. It's a building from the 90s and looks like it, but the construction is also a lot sturdier and noise-proof than the new 5-over-1 style buildings. On-site security responds pretty quickly to noise complaints, and I didn't have many anyway. The units are pretty and the location is great. The leasing staff are all kind and responsive. Maintenance is mostly good, but make sure to keep proof of your issue. The hot water heaters are huge and very hot which is awesome. Yes the bars are noisy - you are choosing to live around a bunch of bars, though. My issues aren't anything the front office have much control over. Always get everything in writing, though. Also: Reviews mentioning specific names are most likely left with some sort of incentive given. There was review-pushing during the leasing process and several emails sent and flyers hung to leave reviews. This is an MAA problem.