MAA Uptown Village

The property may be good option but the whole experience of leasing remotely is so bad!!! I was moving from Denver for a job at AT&T in downtown and I wanted to lease before I got here to Dallas. I found this unit #1015 on the website and everything looked good from the description but they don’t include the finer details nor tell you about them when leasing!! The leasing agent emailed me but sent a video of a different unit but similar layout. The biggest issue is that this unit is next to the freeway/highway combo and the traffic noise is so bad into the bedroom (the window faces the street and the freeway!! And they don’t tell you that not put the detail on the site) that you can’t sleep at night!! The other things are that the package delivery is in a different building that is 5 min walk!! The ev charging is in yet another building 7 min walk!! The closets inside the unit have rat/mouse droppings and the unit doesn’t have a microwave!!!! I complained about all of these and asked for a transfer to another unit or another property and I said I am willing to pay more but they aren’t even responding to my emails not calls(you can’t get a human on phone!!). Once I signed the lease, the attitude completely changed…nobody cares!!! I am writing this review so that someone in the management team can see and help me solve my problems immediately!! I admit I shouldn’t have rented without taking the physical tour, but I had to do it to make sure I have a place when I land here and I will take my part of the blame but the property management and leasing office should take their responsibility and help me!!! Not sure what else to do!!

This is my first “adult” apartment after mostly living in student housing, and I couldn’t be happier with my choice! The walls here are THICK, and I know that might not sound important, but trust me, it is haha! It’s such a relief not to have thin walls where you can hear everything your neighbors are doing. Nothing could beat the location for the cost, especially since the walkability is so amazing! I’m close to so many restaurants, shops, and entertainment spots in Uptown and Downtown, which makes it easy to enjoy the city. My floor plan (578 sq ft) offers plenty of space to live comfortably, and the maintenance team is always prompt and on top of requests. Also, everyone in the office is friendly, knowledgeable, and welcoming! I do want to give a special shoutout to Matthew who’s honestly a rockstar! I’ve stopped him and stopped by to yap about everything and anything, and he always listens attentively 😂. He consistently makes time for residents and ensures our questions and concerns are addressed. All in all, this has been a fantastic place to call home over the past ten months, and I highly recommend it to anyone looking for a great apartment in this area 🤗

I am moving soon and it’s unfortunate because I have LOVED staying here. From the cute little cobblestone-esque side walks with the classic street lamps, all the beautiful trees shading the streets and making the views so beautiful and cozy, to the pool that is seemingly kept full by the carved lions on both sides, to the incredible staff at the residents office, especially Matthew Kinzer who has helped me with everything I needed and always with a smile and going above and beyond what is actually required of him. It’s so nice to live in a place where you feel like they want you here and are happy to see you! The apartments are nice and cozy and comfortable as well with plenty of windows. The neighborhood is quiet and welcoming and the neighbors have been nothing but friendly and neighborly. It’s also the shortest walk ever to go over to Thomas Ave Beverage Co, The Nodding Donkey, Parliment, Uptown Yoga studio that offers great rates and plenty of convenience stores! You can walk to Whole Foods and Bowen House and the cutest little coffee shops are tucked all in the beautiful, historical houses as you walk down the streets. The prices here are so good especially for the quality you get in return and getting approved isn’t bad at all! Thankyou MAA Uptown Village! I will always send people to Matthew for a fantastic place to live! 😊