Lexington Apartment Homes

I’ve had a good experience with maintenance tending to work orders, the office being every communicative with any follow ups for the work orders. It’s been a joy being here. Thank you to Ashely, Clara, and the maintenance team. Only draw back would be valet trash service. Simply take my own trash out, no issues.

This has been one of the best apartment communities I’ve lived in. The leasing office staff is professional, friendly, and always willing to help. Maintenance is prompt, respectful, and gets the job done right the first time. The community feels safe and peaceful. The location is very convenient, making commuting and errands easy. Overall, I’m very happy with my experience here and highly recommend this community to anyone searching for a great place to call home.

Absolute horrible place to live. Maintenance barely fixes issues when you open a ticket, several times. The units are built like brick ovens, baking you in 80+ degree summers. Rent sky rockets each year. And the staff literally loose documents and information pertinent to you being a resadent, such as if you have paid parking, if you have a pet, ect. Please avoid living here at all costs. And this has not counted the feq instances of drive by shootings that have taken place at night before.

I really looked forward to living here. After my boyfriend and I came into the office to see what was available, we were told the application for the unit we had chosen would be sent to us, and it never was. After a few hours I decided to just apply from their website. Looking though the application on line, we found something that was better suited for our needs so I called the office to verify and was told to go ahead and apply for that unit instead. After being approved, which I had to call to check because we were not contacted by the office, the lease was sent to us with a much higher price than what was advertised. We contacted the office and were asked if we had proof the price was originally lower, which we didn't ( TAKE PICTURES/SCREENSHOTS OF EVERYTHING YOU SEE ON LINE) we were told there was nothing that could be done, which we understood and didn't make a big deal about, we simply chose a different unit and were told the manager would send us the new lease to sign, the new lease was never sent to us. After waiting a couple of days we decided to back into the office to see what was going on. After going back and forth for several minutes with 3 different ppl, we were told that they would try to work something out for us, and that they would call us later, which they didn't. I called the next day and again was asked to wait for their call at 3pm, and again, no call came. I called the office at 4, and was told the only available unit was our second choice, but at a higher price than I was originally told. I asked if the original price could be honored since that lease was never sent to me as they had promised, and again I was asked to wait for them to verify if that was possible. Tired of waiting with no actual answers or help, I decided to cancel the application and asked for my fees back since the ball was dropped from their part (as well as mine since I did apply for a unit different than what we had originally chosen, since the application was never sent to me) but I was told they were nonrefundable, which absolutely made me upset, but I understood. If you are applying here verify EVERYTHING you see and are told, and keep records/ proof even of phone conversations.

I can’t express my frustration enough! The laundry equipment they have does NOT work properly washer and dryers are constantly out of order, dryers start up and when you come back they have been shut down for some odd reason maybe a breaker issue not sure but this is very frustrating. Update: Our lease has ended and let me tell you that no matter how clean you leave the apartment they will still deny to give your deposit back. I made sure the apartment was very clean when leaving and guess what!? They came back saying we were the cause of bringing in cockroaches, are you kidding me? What happened to all the work orders we put in during the year of our lease for them to bring pest control. But of course they don’t take that into consideration. Any way just wanted to give the community a heads up on this apartment complex be careful and don’t try to do your best at cleaning the unit because they don’t care!