Gables Mirabella - Dallas

I have been staying at the Mirabella for almost two years now and I absolutely love it. Juan S is a great help and is always available for any of your questions or needs. He makes this place feel like a home.

My husband, our dog, and I lived here for 1 year and 3 months. The apartment was very comfortable, with spacious rooms, a well-equipped gym, and a great pool. For a place within the city, it’s not a particularly noisy area. The main thing I could hear was the airplanes while at the pool. Coming from Barcelona, it was a challenge to find a place with cafés and restaurants nearby, but this one was perfect for that. There are more and more options popping up in the area. We also liked that it’s walkable, which was ideal for our dog. Also the Katy Trail is just 2 min away! The maintenance staff is friendly and always willing to help. A couple of downsides: the parking area and the secondary stairwells aren’t very clean. It’s also a shame that the main entrance has such limited hours, especially since it’s so beautiful.

The first sign of a problem was needing to get IT involved to troubleshoot the application process. At move-in, the washer & dryer had not been delivered and it took a few hours of cajoling to finally get someone to do something about it. While sold as having a communal grill, there is only one small propane tank for several hundred residents. In combination with infrequent checking, it is essentially non-functional. The dishwasher has no hot water during cycle, drying element non-functional, and water outflow backing-up into the sink. The bathroom fan is so clogged with dust it begins to smell like smoke when run. The garbage disposal & fireplace are both non-functional. The AC dehumidifier has limited functionality. You can feel a somewhat elevated humidity in the apartment, although only one small silverfish and a few fruit flies so far. Calls for problems & maintenance are generally downplayed / ignored. I’ve reached the point of no longer speaking to my leasing agent as she lied three times during a

Juan was very helpful throughout the leasing process. The apartment pool is nice and I love the juliet balconies. One star removed as the hallways are often stinky and because it's so difficult to let guests in after the leasing office is closed. There is a dial in option for guests but in my experience it's a fifty-fifty success rate. Valet trash service is great and so is the garage parking! I have seen one cockroach in the 3 months I've been here but it was in a back elevator that I never use and looks like it was dying..

Working with Juan and the entire Mirabella leasing management team has been nothing short of amazing. From start to finish, they were incredibly fast, responsive, and attentive to every detail. Juan made the process smooth and stress-free, always going the extra mile to make sure all my questions were answered and everything was handled promptly. It’s rare to come across a team that’s this professional, efficient, and genuinely kind. I can confidently say I had a five-star experience, and I 100% recommend working with them if you’re looking for a new home in Dallas!